Irvine Subaru

Like all dealers it is pricey. But, I figure since it is a 40k car I want to make sure things are done right. Irvine Subaru does it right. But, I figure since it is a 40k car I want to make sure things are done right. Irvine Subaru does it right. More

I had an ongoing issue. A Master Technician was able to explain what was the actual problem. A Master Technician was able to explain what was the actual problem. More

This dealership spends a great deal of effort creating an atmosphere of confidence and respect. atmosphere of confidence and respect. More

Very professional and upfront about costs and timely updates about repairs, additions, and delays. This is my first choice when maintaining my vehicle. updates about repairs, additions, and delays. This is my first choice when maintaining my vehicle. More

I received a $89. 95 oil change and tire rotation coupon via e-mail. I thought this would be a great deal seeing I needed a tire rotation being I haven’t had one since 95 oil change and tire rotation coupon via e-mail. I thought this would be a great deal seeing I needed a tire rotation being I haven’t had one since I bought my tires. When I arrived at the dealership I explained I would like a tire rotation and oil change. I asked how long the wait would be. He quoted me 1 1/2 to one and three-quarter hours. I was waiting in the lobby for two hours. I received a text that my car was ready and proceeded to the register and paid. The guy told me they only did an oil change and no tire rotation. I asked him why it didn’t they do it I requested it. Needless to say I was a little upset and went outside to get my car. To my surprise, my car was not there, the guy at the register went back to the mechanic area searching for my car. 20 minutes later my car pulled up to where I was standing. I was also told if I wanted to wait, I can get my tires rotated and a car wash but it would be 40 minutes. I explained to him it was supposed to be done anyways . If this was the first time, I had a problem with this dealership it wouldn’t be a big deal. But this seems to be the norm. Almost every time I have been in. I’ve had an issue with something or another. It’s to the point where I expect some type of failure each time I go in. More

Great service, good communication, honored an extended warranty that just expired. Only complaint is that the wrong sticker showing mileage/date for next recommended service/oil change was placed on my wi warranty that just expired. Only complaint is that the wrong sticker showing mileage/date for next recommended service/oil change was placed on my windshield for the second time. More

The service was quick and efficient. The staff were very friendly and helpful. It was a good experience. The staff were very friendly and helpful. It was a good experience. More

Easy and convenient appointment scheduling. Professional service done on time as promised, with advisor keeping me up to date on the progress. Professional service done on time as promised, with advisor keeping me up to date on the progress. More

The process was fairly quick and easy. Our service advisor was Laura and she was very straightforward and helpful. Our service advisor was Laura and she was very straightforward and helpful. More

We’re very happy with the service/personnel at this dealership! Thank you for taking such great care of our Subaru! dealership! Thank you for taking such great care of our Subaru! More