
Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 644 reviews
Today was my third attempt to get a driver side door weather strip repaired. After the latest "fix" today I opened the door to see the "new ??" strip hanging loosely, half installed. Looks like the tec weather strip repaired. After the latest "fix" today I opened the door to see the "new ??" strip hanging loosely, half installed. Looks like the technician took a lunch break after halfway removing the old strip and never put it together afterwards. A mistake like that would be impossible to overlook by even the most casual observer. Yet your "Quality Control Dept" seemed to have overlooked it entirely. Subaru seems to be in direct competition with Boeing for the "Poorest Quality Control Award" in the industry. Subaru please get your act together. You used to be a paragon of great Customer Service. I hope this is just a one time experience. I pick the car up again tomorrow. I can only hope that someone in the Service Department is actually able to to mastermind a "fix" for this situation. I'll keep you posted on the continuing saga of my attempt a repair done. More
Everyone was friendly and helpful. The service was done quickly, which is appreciated. The waiting room was comfortable. The service was done quickly, which is appreciated. The waiting room was comfortable. More
Great place to get service Laura is always a pleasure to do business with always contacts and explains any issues promptly do business with always contacts and explains any issues promptly More
Great dealership! People are very accomodating and will answer all the questions asked. Great great! People are very accomodating and will answer all the questions asked. Great great! More
Service was great. Very helpful and knowledgeable. Everyone was ver quirtous . Highly recommend Irvine Subaru Very helpful and knowledgeable. Everyone was ver quirtous . Highly recommend Irvine Subaru More
Had a great experience. Everyone was very nice and helpful. Ryan was able to work with my husband and I to be able to get the payments for our car where we needed. Everyone was very nice and helpful. Ryan was able to work with my husband and I to be able to get the payments for our car where we needed. More
Tim and Ian were wonderful in providing the information we needed to make an informed decision in our purchase of the Subaru Crosstrek. we needed to make an informed decision in our purchase of the Subaru Crosstrek. More
Leo, the service advisor, was incredible. I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another iss I took my Subaru in for its 60k mile service, which is a big one. He kept me informed of the progress and was very responsive. I even had another issue that the Master Technician was able to diagnose within 15 minutes which I was able to get taken care of at the same time. Will definitely come again. More