
Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dealer replaced original car battery with a better quality Subaru battery and installed new hardware as well no extra charge ! I was very impressed! quality Subaru battery and installed new hardware as well no extra charge ! I was very impressed! More
Everything was fine. People were decent and helpful. Nothing above and beyond the expected. I’ve never had issues with this service center or dealership. People were decent and helpful. Nothing above and beyond the expected. I’ve never had issues with this service center or dealership. More
The service at Frank Subaru is outstanding, from the time I pull up in the drive until they hand me the keys after repairs. I've been there several times and it's always a pleasure. Thanks guys for doing a g I pull up in the drive until they hand me the keys after repairs. I've been there several times and it's always a pleasure. Thanks guys for doing a great job every time! More
i found the the whole process frustrating and disappointing. while trying to make an appointment i asked for the 30k service as per the manual but was given a "package" that included loads of stu disappointing. while trying to make an appointment i asked for the 30k service as per the manual but was given a "package" that included loads of stuff not in the manual. When i tried to explained to rep on phone she did not understand what I meant , was clearly not knowledgeable about service, and i had to send a picture of what manual recommends she eventually checked with somebody and came back with what i requested. When i asked to speak to a service rep i was pushed off that idea. I did make an appoiintment, and waited, but it took 3 .5 hours to do a basic service and brake fluid change. I also said that after a rain when i open the front doors water drips on my feet so something was not draining properly- they said they found nothing wrong. I purchased my car here and when i asked about Costco discounts for service which was a factor in purchasing here, they said not longer in effect and would not honor it. nuff said More
Laura in the service department is wonderful. I can always count on her to keep my Subaru running great! I can always count on her to keep my Subaru running great! More
Great snacks, coffee and service! Car was done before promised! Thank you you loyal customer. Car was done before promised! Thank you you loyal customer. More
I was very pleased with the service on my vehicle this week. There was a recall that had to be done and also a regular service/oil change. Because the recall was going to take a few hours I was very appr week. There was a recall that had to be done and also a regular service/oil change. Because the recall was going to take a few hours I was very appreciative that they gave me a loaner for the day. My advisor's name was Leo and he was great--very friendly, helpful and made the whole process easy. Thank you! More
Normally buying a car takes at least 4 hours. At Irvine Subaru the process was easy and quick...2 hours! Steven Daniels was a friendly, patient, and knowledgeable salesperson; Daniel Flanigan was At Irvine Subaru the process was easy and quick...2 hours! Steven Daniels was a friendly, patient, and knowledgeable salesperson; Daniel Flanigan was professional and fair in negotiations, and signing all the paperwork was very efficient. Couldn't be happier! More