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Irvine Subaru

Lake Forest, CA

4.7
640 Reviews
Welcome to Irvine Subaru, the #1 Southern California Subaru dealership serving drivers in Lake Forest, Anaheim, Tustin & Orange County, CA for all of their auto needs! Here at Irvine Subaru, we ensure that all drivers that visit us from the Anaheim, Tustin, Irvine, Orange County and Lake Forest, CA walk away with an impeccable experience. Whether you're stopping by to check out our impressive lineup of models or require some routine maintenance, our friendly and knowledge is here to help you. We are proud to offer a vast selection of new Subaru models in our Lake Forest, CA showroom. The popularity of models like the Legacy, Forester, WRX, Impreza, Outback, XV Crosstrek and BRZ has rapidly grown as more and more drivers experience their sustainability and reliability combined with our excellent customer service. The award winning Subaru lineup offers all of the capability that drivers crave, especially those who are active outdoors, maybe even own a dog, and are dedicated to reducing their carbon footprint. Additionally, we also offer a wide range of quality used cars across today's top automakers. Each model has been thoroughly inspected to ensure reliability, while still being in your price range. Upon finding your desired vehicle, our team of financing experts will sit down with you to outline available car loan and Subaru lease opportunities and help find one that fits you. Our relationship with our patrons extends far beyond the car buying process, and we help you maintaining the love of your vehicle by providing an extensive range of services. If you like to tackle projects on your car on your own, we can help by supplying you with parts you need for your next DIY endeavor. You can get in touch with us easily via this contact for or by calling (949) 837-3500, or follow these directions from wherever you are to 23663 Rockfield Blvd, Lake Forest, CA 92630 today. We're located just minutes away from the Irvine Auto Center and easy to find. We lo
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23663 Rockfield Blvd

Lake Forest, CA

92630

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Showing 640 reviews

October 01, 2023

Pleasant environment and friendly staff, but they’re charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. More

by DAVILV2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Calvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Flanagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Flores
Nov 24, 2023 -

Irvine Subaru responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com at your earliest convenience to discuss how we can turn this experience into a positive one.

October 01, 2023

Our 2023 Crosstrek is one year old and due for it's second routine service. Everything about the process of getting the car serviced was quick and easy. The online appointment scheduling steps are ea More

by MARCMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Irvine Subaru responded

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2023

Staff is great and fair. Every time I go, it is a personal experience and not just some stop. If only my doctors took this much time and attention to assess me… More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo and Sam
Nov 28, 2023 -

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

September 30, 2023

Service was fast and the people were friendly. I was in and out quickly. I liked that the car was washed. More

by JBOKN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Irvine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

September 30, 2023

This place was efficient and fast as all get out. I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! More

by deniseeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

September 30, 2023

Speedy service and staff are super nice! The line was long-ish when I arrived but staff moved thru it fast! More

by apache.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Irvine Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

September 30, 2023

We had a problem with the air conditioning compressor of our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's aff More

by rdscheibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Irvine Subaru responded

Hi, thank you for sharing your positive experience! We want all our customers to feel this way when leaving our dealership!

September 30, 2023

We can count on Irvine Suburu to keep our Crosstrek running smoothly and safely! We love your service! More

by MONASWAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Irvine Subaru responded

Hi Monaswain, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 30, 2023

60,000 service… car was leaking driveway when I returned took back in to fix and they said would come out to clean driveway took a few days but did make it. Not perfect but very good More

by robonsonjill50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Calvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R. Medina
September 27, 2023

Poor customer service communication, took too long to fix the issue, the car was returned not cleaned More

by TMALKINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Irvine Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will do our best to make this better.

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