
Irvine Subaru
Lake Forest, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Pleasant environment and friendly staff, but they’re charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. More
Our 2023 Crosstrek is one year old and due for it's second routine service. Everything about the process of getting the car serviced was quick and easy. The online appointment scheduling steps are ea second routine service. Everything about the process of getting the car serviced was quick and easy. The online appointment scheduling steps are easily accomplished. We arrived at the dealership a few minutes ahead of the appointment time and checked in. The young lady assisting us gave us all the information we needed about what the service entailed and we informed her we would wait locally while the service was being performed. There are several good eating establishments near the dealership so we walked across the street and had a very nice lunch. Before we finished eating we received a call informing us that the car service was complete and we could pick it up when we were ready. When finished with lunch we walked back to the dealership and were escorted to our car and went about our way. The total time from arrival to departure was less than one hour. A very pleasant experience. More
Staff is great and fair. Every time I go, it is a personal experience and not just some stop. If only my doctors took this much time and attention to assess me… Every time I go, it is a personal experience and not just some stop. If only my doctors took this much time and attention to assess me… More
Service was fast and the people were friendly. I was in and out quickly. I liked that the car was washed. I was in and out quickly. I liked that the car was washed. More
This place was efficient and fast as all get out. I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! More
Speedy service and staff are super nice! The line was long-ish when I arrived but staff moved thru it fast! The line was long-ish when I arrived but staff moved thru it fast! More
We had a problem with the air conditioning compressor of our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's aff our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's affect on the overall serpentine belt and the components that are driven by it. We very much appreciate this extension of Subaru's customer service. Thank you! More
We can count on Irvine Suburu to keep our Crosstrek running smoothly and safely! We love your service! running smoothly and safely! We love your service! More
60,000 service… car was leaking driveway when I returned took back in to fix and they said would come out to clean driveway took a few days but did make it. Not perfect but very good took back in to fix and they said would come out to clean driveway took a few days but did make it. Not perfect but very good More
Poor customer service communication, took too long to fix the issue, the car was returned not cleaned the issue, the car was returned not cleaned More