Irvine Subaru

My wife and I are very grateful for the professionalism, honesty, and of course the great deals we received at Irvine Subaru! It all started with a phone call to Desiree at Irvine Subaru regarding the avai honesty, and of course the great deals we received at Irvine Subaru! It all started with a phone call to Desiree at Irvine Subaru regarding the availability of a WRX Limited and ended up approx. an hour later getting approval for not just one car but two. Desiree made my wife and I feel like we were her only customers from the beginning to the end of the sale. Thanks again to Desiree and the rest of the folks at Irvine Subaru for making this by far the best car purchase experience ever. More

We had a 'famous' vibration issue with our Outback 2011 and were almost hopeless having read numerous sad stories in the Internet. The friendly service department provided a car replacement fo Outback 2011 and were almost hopeless having read numerous sad stories in the Internet. The friendly service department provided a car replacement for the time of a service (a week). Every day they notified us on the car status - and they have fixed it! Please search the Internet, it seems mechanic Ed is the *first* one who found the real cause of the vibration issue and fixed it. They replaced the torque converter for free (warranty, yes) and opened the case with SOA. We're happy again - our Outback drives like new! It's great that such knowledgable mechanics are working at Irvine Subaru. More

I keep my car a long time and normally hate the car buying experience. I don't like the typical xx and run-around at most dealerships. I was, however, pleasantly surprised and pleased with my recent v buying experience. I don't like the typical xx and run-around at most dealerships. I was, however, pleasantly surprised and pleased with my recent visit to Irvine Subaru. I bought an Outback after doing alot of research on the car and using the Consumer Report Car Price service, as well as looking at Kelly Blue Book online pricing. Dustin Martin was extremely easy to deal with, knowledgeable, honest and straightforward. I will recommend him and this dealership to my friends. Jerry Wilk More

Great service department. A little unorganized because they are busy, but they seem to handle it fine. I do have long holds whenever I need to call the service department which is a downside, but compared they are busy, but they seem to handle it fine. I do have long holds whenever I need to call the service department which is a downside, but compared to other subaru dealers it's a huge improvement. Other than that, they are willing to help where they can and provide a loaner car on bigger repairs. I worked with Frank, Sebastian and I think her name was Claire. They are all helpful. More

Great selections .price and crew . The subaru secret is Great selections .price and crew . The subaru secret is here .I lov my car more then expected.all contacts with them hav been super and the shop. Great selections .price and crew . The subaru secret is here .I lov my car more then expected.all contacts with them hav been super and the shop. More

The new car sales experience was excellent. Internet sales representative Dustin Martin was very responsive to all our needs online, via telephone and in-person. Total time in the dealership once we ar sales representative Dustin Martin was very responsive to all our needs online, via telephone and in-person. Total time in the dealership once we arrived to make the deal and take delivery was less than 90-minutes. More

We had a great experience with Desiree and the whole staff at Subaru Irvine. She has a no-hassle, straight to the point approach and got the car we wanted. We would definitely recommend Subaru Irvine staff at Subaru Irvine. She has a no-hassle, straight to the point approach and got the car we wanted. We would definitely recommend Subaru Irvine to our friends and family. More

Our new car purchase experience at Irvine Subaru was the best we've ever had. All the wonderful people we worked with were truely professional and very nice. It started with Desiree responding to my email best we've ever had. All the wonderful people we worked with were truely professional and very nice. It started with Desiree responding to my email requesting info on a 2012 Forrester Turbo in which we were provided with an offer to sell us the vehicle at a very attractive price. Michelle moved us through the paperwork process as painlessly as possible. Gene gave us a thorough intial run through of the new car. The whole purchase process took only about 2 hrs. which we really appreciated because the dealership is 95 miles from our home. More

Excellent Service ! Polite, Courteous, and Caring. I've Excellent Service ! Polite, Courteous, and Caring. I've been a customer for 5 years. I wouldn't go anywhere else. They really make you feel like y Excellent Service ! Polite, Courteous, and Caring. I've been a customer for 5 years. I wouldn't go anywhere else. They really make you feel like your business is important to them. This time I waited for my oil change. They estimated an hour and twenty minutes, which would have been fine. My car was ready in 45 minutes, washed and vacuumed ! More

Amazing! That does not even begin to describe the service we received from Desiree at Irvine Subaru. She jumped right into to help us, answered all of our questions and did not waste time trying to sell us o we received from Desiree at Irvine Subaru. She jumped right into to help us, answered all of our questions and did not waste time trying to sell us on anything. She listened to what were were looking for and gave us the bottom line price...which was incredibly fair! The entire process was quick and painless with a generous amount excellent customer service. I cannot recommend this dealership enough. If you are in the market for a new/used Subaru or any car for that matter, you owe it to yourself to stop by Irvine Subaru. More