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Irwin Hyundai
Laconia, NH
686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 686 reviews
September 13, 2024
Got an alternator installed on my Palisade under warranty. Showed up to pick up the car when it was done and battery was dead. No biggie they jumped it and I drove away thinking it would charge. C warranty. Showed up to pick up the car when it was done and battery was dead. No biggie they jumped it and I drove away thinking it would charge. Car died 20 minutes down the road. Emailed owner Chris who had little to say. Corey the service manager wrote me an aweful email and lied saying I declined a new battery although I was never told I needed a battery too. Never quoted me one. Also forgot to plug in a wiring harness before I left. So tired of bad business! Avoid them please. More
by Bquigs83
Employees Worked With
Chris Irwin, Corey Service Manager
June 19, 2024
Rick Dion was extremely welcoming and helpful. He guided me through the inspection process and took videos of the car. I am glad that I bought my 2020 Tucson from this dealership and can continue He guided me through the inspection process and took videos of the car. I am glad that I bought my 2020 Tucson from this dealership and can continue to work with it. Cheers, Janet More
by Apples.cooke@gmail.com
Employees Worked With
Rick Dion.
January 25, 2024
We live outside the area and come up to Irwin for our car purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our past two purchases we dealt with Tom Whitney who was really attentive to our needs. We appreciate his follow up and follow through. The pick up day was handled effectively and ran on time. They valued our time which we appreciated. We would recommend working with Tom he won't disappoint he goes the extra mile. Thanks for all you've done for us with our last 2 purchases we made in December 2023 and January 2024. JP & SP More
by jpennington50
Employees Worked With
Thomas L Whitney
November 17, 2023
Irwin Hyundai demonstrated their committment to customer service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our sa service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our salesmen - Paul Norrish - and everyone we worked with at Irwin Hyundai! More
by Petert19046
Employees Worked With
Paul Norrish
April 15, 2023
We bought a used 2013 dodge grand caravan on February 7th 2023 and have had nothing but problems since day one. We have already put $1300 into it and it still has major problems. We haven't even had it 3 mon 2023 and have had nothing but problems since day one. We have already put $1300 into it and it still has major problems. We haven't even had it 3 months yet. We are not even sure the vehicle is safe to drive. It needs more work we can't afford and we have 5 years to pay on a vehicle we can not drive. This dealer ship only cares about the money not the customers. We went with them because of the reviews. They appear to have good reviews and now I know why. They delete the bad reviews. They delete mine so no one will see them. Please do not do what we did they don't care about their customers. Maybe if they were willing to repair the vehicle no charge then maybe they would get a good review but people deserve to know the truth. They will delete my post because they have already done it but I will keep posting until they fix our van no charge. It seems if you sell someone a lemon and neither party realizes it they would do the right thing. Not Irwin. More
by Debra
Employees Worked With
Joe
October 04, 2022
Fair, honest, and they even took a video of my car to show me the issues or what might need to be replaced before my next inspection. show me the issues or what might need to be replaced before my next inspection. More
by Sphinxy8130
Employees Worked With
Unfortunately I am horrible with names but I think his name was Steve that service our vehicle.
September 18, 2022
We were very pleased with our salesman, Hoon Sang. He was friendly , & very knowledgable about the vehicles we looked at. When we made our decision, he went over everything with us about the car & e He was friendly , & very knowledgable about the vehicles we looked at. When we made our decision, he went over everything with us about the car & explained everything really well. We were very pleased with the whole experience. More
by fulhousedb
Employees Worked With
Hoon Sang
