
Irwin Hyundai
Laconia, NH
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Nobody's perfect, but an occasional glitch is made right. I brought my Sonata in for a 30K service and mentioned that on my earlier service I had requested a 4 wheel alignment with tire rotation AND balancing I brought my Sonata in for a 30K service and mentioned that on my earlier service I had requested a 4 wheel alignment with tire rotation AND balancing. Subsequently I experienced vibrations at certain speeds and the service department suggested that perhaps one tire was out of round and would eventually correct after driving enough miles. I was told that if it seemed serious to bring it back. I lived with the situation until I happened to drive on a newly paved highway and immediatey felt vibrations even at moderately low speed. I suspected that since rotation does not normally warrant balancing, perhaps the technician failed to properly balance my tires. I learned that the technician who had done the alignment and rotation had "moved on". My tires were promptly rotated AND balanced at no charge. I have come to know and trust the knowledge and integrity of my service adviser, Bob Cote and the whole IRWIN team, so I knew the problem would be resolved. I have great confidence in this dealership which deserves the excellent reputation of all the IRWIN dealerships for sales, service and community relations. WELL DONE ... as usual. More
Good Deal Was in and out fast didn't try to push me to buy all the extra aftermarket products. Quick fast sale and good trade in made this fast and easy decisio Was in and out fast didn't try to push me to buy all the extra aftermarket products. Quick fast sale and good trade in made this fast and easy decision to buy here. More
Competitive Prices First time in several decades for me that a New Hampshire dealer was competitive with those in Massachusetts. Not only did they have the best deal but First time in several decades for me that a New Hampshire dealer was competitive with those in Massachusetts. Not only did they have the best deal but their salesman and manager were extremely friendly, knowledgeable, and helpful. More
Once again, fantastic service! I dropped off my car for an oil change and when I asked how long it might take I was given an approximate time. Sure enough.....they very nearly had i I dropped off my car for an oil change and when I asked how long it might take I was given an approximate time. Sure enough.....they very nearly had it done in the time allotted! I don't care what anyone says, I'm always impressed when that happens because I know so many things can happen to change that. As always, everyone was very friendly. And while I'm sure I was told when I purchased my car, it was still a lovely surprise to find out the oil change was free! And that the first three will be free. Can't beat that! It's always a pleasure dealing with Irwin Hyundai! More
Excellent Very professional and accommodating I have a change in my needs physically and need the right dependable vehicle and always have received this at Irwi Very professional and accommodating I have a change in my needs physically and need the right dependable vehicle and always have received this at Irwins. More
Thank you sue at irwins Satisfactory experience.thank you everybody at Irwin's! My grandfather did business at Irwin's there is a reason why your still in business. I look fo Satisfactory experience.thank you everybody at Irwin's! My grandfather did business at Irwin's there is a reason why your still in business. I look forward to the next experience.thanks again. More
New Purchase Michael Tierney listened to my needs and was able to find a vehicle that meets my needs. He shared important info about the car with me and made certa Michael Tierney listened to my needs and was able to find a vehicle that meets my needs. He shared important info about the car with me and made certain I was comfortable with it. I really enjoyed doing business with him. More
Servicing our 2017 Elantra. Took in for just an oil change , but they also fit in an inspection sticker. was told that because we purchased the Elantra less than a year ago the f Took in for just an oil change , but they also fit in an inspection sticker. was told that because we purchased the Elantra less than a year ago the first 3 oil changes within the first year were free..Also advised we could get free inspection stickers for life for $ 59.99 which we took advantage of. More
Irwin Hyundai Review Had a very pleasant experience at irwins. The process was quick and painless and I was able to walk away with a car I love well within my budget. Frie Had a very pleasant experience at irwins. The process was quick and painless and I was able to walk away with a car I love well within my budget. Friendly staff - very helpful More
Easy enough! After being shot down several times on an approval, Patrick was able to finally make something happen! And somehow managed to not fight me after strin After being shot down several times on an approval, Patrick was able to finally make something happen! And somehow managed to not fight me after stringing him around for a few weeks! Thanks for a simple easy sales process that actually landed an approval! 5/5 would recommend! More