
Irwin Hyundai
Laconia, NH
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We were searching for a new car and chose to shop via online first to Minimize allthe running from dealer to dealer. Irwins was quick to respond To our inquiries and had great follow up with all of ou online first to Minimize allthe running from dealer to dealer. Irwins was quick to respond To our inquiries and had great follow up with all of our concerns. We were Pleased with their staff and they knew we had traveled a ways so were able To process our paperwork in no time. I would definitely recommend Irwins. More
Coming into the Irwin Zone has always been a very pleasant experience for me and my family. The employees always treat you like family and their is never any pressure to make a purchase. The service pleasant experience for me and my family. The employees always treat you like family and their is never any pressure to make a purchase. The service department is professional and they take care of your car like it was their own. They do a great job at a reasonable price. More
This dealership and the people I worked with were wonderful. They were helpful, caring and there was no pressure in my car buying experience. Everything went smoothly and I felt like I was dealing wonderful. They were helpful, caring and there was no pressure in my car buying experience. Everything went smoothly and I felt like I was dealing with real people. I have already recommended them to others! I have bought many cars in my life and this is the first time I would recommend a dealership. More
I had visited other dealerships and felt very pressured. When I went to Irwin Hyundai I found them to be very helpful, friendly, fair in their price quoting. I also did not find them pushy. They made thei When I went to Irwin Hyundai I found them to be very helpful, friendly, fair in their price quoting. I also did not find them pushy. They made their sales pitch in a way that respected my dignity as a person. More
The irwin Group was right there to work through the buying process with my husband and I in a positive and friendly way, when we purchased our new 2012 Veloster.. buying process with my husband and I in a positive and friendly way, when we purchased our new 2012 Veloster.. More
I was able to my schedule my cars for service back to back and was given an outstaning price for mounting an balancing tires that were not purchased at the dealership. I was also made aware that for my back and was given an outstaning price for mounting an balancing tires that were not purchased at the dealership. I was also made aware that for my next tire purchase Irwin will match the price with free rotations. More
I had a major clutch problem that could have caused an accident...... The dealership I bought my car from told me that's just the way Hyundai makes their standards. The clutch can be a little touchy b accident...... The dealership I bought my car from told me that's just the way Hyundai makes their standards. The clutch can be a little touchy but will loosen up in time. It was getting to the point where the car clutch was stuck on the floor and sometime you had to pump it a few times and it would come back up. Sometimes I could not change gears while in traffic. I would be in 3rd but I would put my foot on the clutch and it would stick to the floor and I could not get to the next gear. I was so scared to drive this car for the longest time. Rick at Irwins said "bring it in I think I know what the problem is....here's a car for you to use". Then he called to tell me they fixed the problem and it was all covered. I was so happy with the staff and the great service that I can't thank Irwins enough. I feel like they also helped avoid me getting in a major accident with this car. It runs great now and I'm so happy. I will be telling everyone about them and hope to be getting a Tuson or maybe another Sonata sometime in the future and if I do it's going to come from them. More
I have been an Irwin Motors Customer for the last 5 -6 years (moved here from NY) and have always been very satisfied with the service in Laconia. I was very pleased to hear that Irwin had taken over the years (moved here from NY) and have always been very satisfied with the service in Laconia. I was very pleased to hear that Irwin had taken over the Hyundai Dealership in Belmont as I own a Hyundai Elantra. I received the same wonderful service from Rick Dion as I have received from the staff in Laconia in the past. He is very courteous, helpful and considerate. Many thanks! Sincerely, Hilary Kelley More
I have received excellent service from this dealership. I have stopped by on several occasions with a tire issue and have always been treated with courtesy and respect. I have been able to set up service I have stopped by on several occasions with a tire issue and have always been treated with courtesy and respect. I have been able to set up service quickly and easily. More
Our overall experience may have been better if your finance department had paid better attention. Our experience with your sales staff (Nick Brough) was the only reason we didn't just cancel everything finance department had paid better attention. Our experience with your sales staff (Nick Brough) was the only reason we didn't just cancel everything and walk out your door. He saved the sale that the people in the office were otherwise chasing out the door. There were way too many "Paperwork Errors", leading to too many return trips to your dealership, too many phone calls to try to fix their mistakes, time that I had to take off of work, not to mention the time my wife missed as well. They lost my insurance binder, so we had to chase that down again for them. And the last experience, of having my date of birth wrong, they had a photocopy of my licence right there. leading to you putting the incorrect inspection sticker on the car, which lead to more confusion when I went to register it. So I guess I'm kind of on the fence as to weather I would or could recommend you. If I do, it will be directly related to your sales staff only. More