It is refreshing to meet a sales professional who knows the auto industry and who is responsive to the concerns of a customer. Geoff Cunningham at Irwin Motors in Laconia is a good listener, and his knowledge of automotive products is very solid. When he understands what you are looking for (if you know) he can hook you up with a vehicle that works on all different levels. If you don't know exactly what you are looking for, he will help you figure it out without a lot of sales pressure. The experience of purchasing a new loaded Toyota Highlander was very comfortable and the price was right (we shopped around before we went in, so we knew the ballpark numbers), I recommend Irwin Motors for your consideration next time you need a new car (like me) or a truck - my husband got one last year and he loves it.