Irwin Toyota

Had my ranger in for routine maintenance and a factory recall the expeirience was exceptional. This Dealership is by far the best they do not pressure you into un needed services, and truly listen to your recall the expeirience was exceptional. This Dealership is by far the best they do not pressure you into un needed services, and truly listen to your concerns. From the moment I walked in I felt welcomed and that they appreciated me being there I have been to a lot of dealerships, but by far this has been my best visit ever More

Their employee named Joe in the parts department was very rude and he was being unprofessional during the call and he dropped the phone on me like an xxxxxxx very disappointed with their service as a 16 year rude and he was being unprofessional during the call and he dropped the phone on me like an xxxxxxx very disappointed with their service as a 16 year Toyota owner More

This dealership has been extremely easy to work with. Was able to obtain great pricing virtually from Northeast Ohio. The Internet sales person, Sloan, was very responsive and easy to work with. The prod Was able to obtain great pricing virtually from Northeast Ohio. The Internet sales person, Sloan, was very responsive and easy to work with. The product specialist, Nicole Richardson, has been superb! She created several walkaround videos of my new grand Highlander for me. She insured a couple of accessories were installed on my new vehicle. She also helped coordinate the shipment pick up of the grand Highlander. Overall excellent experience with the dealership and highly recommend. More

Everything was great. Thank you, Lisa Stone and others. All staff are highly qualified and professional. Thank you, Lisa Stone and others. All staff are highly qualified and professional. More

Took my Lincoln in for a recall and they were extremely efficient, pleasant, and easy to work with. They even washed and vacuumed my car before giving it back to me! Exceptional service experience!! efficient, pleasant, and easy to work with. They even washed and vacuumed my car before giving it back to me! Exceptional service experience!! More

Great experience with Irwin Toyota! They got me into a new Tundra at a great price and made the entire process easy and straightforward. A special thank you to Nichole for all her he They got me into a new Tundra at a great price and made the entire process easy and straightforward. A special thank you to Nichole for all her help. She was knowledgeable, responsive, and went above and beyond to make sure everything came together. I really appreciate the effort she put in and couldn’t be happier with my new Tundra. Highly recommend Irwin Toyota and Nichole! More