Irwin Toyota

I had certain parameters that a new-to-me used car needed to have. Working with Internet manager Tobias Paddock, I wasted no time finding a 2006 Toyota Avalon that was ultimately reasonably priced and provi to have. Working with Internet manager Tobias Paddock, I wasted no time finding a 2006 Toyota Avalon that was ultimately reasonably priced and provided the gas mileage and comfort I was looking for. Toby was unfailingly kind and considerate throughout the negotiations and was unavoidably unavailable at the time I had arranged to take possession of the car. However, at the last minute Toby arranged for another salesperson to stand in for him so that I wouldn't need to reschedule. Marc was very busy with other obligations but did a fine job handling the delivery and I was on my way in the Avalon in a reasonable amount of time. Several weeks later, I needed service for an issue that was getting progressively worse. Assistant Service Manager Ken Brace was receptive to taking care of the car even though the appointment I had made over the phone was never entered into his schedule. Two days later, my car was ready and in excellent shape - Irwin's even picked up the tab for most of my rental car expense! Exactly when the problem had started (before or after I purchased the vehicle) was in question so I met with Used Car Manager Betty Ballantyne. She listened to the facts and made a very decent offer to split the cost of that particular repair 50/50 because she believes in doing the right thing to foster relationships with Irwin customers. At Irwin's I wasn't just a number! I plan to continue to have my service needs met at Irwin Motors in Laconia and will gladly pass on my positive experiences in hope that I can send others to such a gracious and fair dealership. More

Had plenty of time to make a purchase. Searched dealerships within 2 hour driving radius from my home. Irwin Toyota was our selection! Great deal! Great selection! Plus the Prius came with complime dealerships within 2 hour driving radius from my home. Irwin Toyota was our selection! Great deal! Great selection! Plus the Prius came with complimentary Oil changes, tire rotations, check ups! At my first free oil change and check up the mechanics replaced one of my windsheild wiper blades, free of charge! I noticed there may have been an issue with it, but did not mention it to the dealership. Given the service departments attention to detail and quality and the friendly, no stress sales experience, I can easily recommend Irwin Toyota to anyone considering a new or used car purchase. I've owned the car for a few months now, and have been back to the dealership for regularly scheduled maintenance and check ups, and I am still very satisfied with my decision to purchase the car from Irwin Toyota. More

Inspection service and repaired item which were noted needed attention in previous visit. Confident car is safe and I have an idea of items I need to watch. needed attention in previous visit. Confident car is safe and I have an idea of items I need to watch. More

Reviews Traded 08 Camry for 2012 model in Jan. Second Reviews Traded 08 Camry for 2012 model in Jan. Second time working with Glenn - very fair on trade-in & on pricing of new vehicle. We service our Toy Reviews Traded 08 Camry for 2012 model in Jan. Second time working with Glenn - very fair on trade-in & on pricing of new vehicle. We service our Toyota and Ford at Irwin and have been consistently satisfied since doing business with them for over 4 years. More

I took my car in for an oil change. I had scheduled an appointment. When I arrived, the man at the desk acknowledged me and stated that he would be with me shortly, as he finished up with another customer appointment. When I arrived, the man at the desk acknowledged me and stated that he would be with me shortly, as he finished up with another customer. When he was done, he took my information and processed my order. After waiting a few minutes, he let me know that my car was finished. When I checked out, he told me of the findings. He was very nice and I will be going back again. More

They replaced the complete frame in my 2005 Toyota Tacoma 4x4. I expected lots of rattles, trips back to the dealer, etc. but there have been NONE! They even replaced the rear springs as part of the process. 4x4. I expected lots of rattles, trips back to the dealer, etc. but there have been NONE! They even replaced the rear springs as part of the process. They realigned the front end and apparently tighteded up the steering links. It feels like a new pickup! More

This is not the first auto that I have bought from Irwin's and the reason I go back is the way they treat me. I get the information that I need, they show more than one vehicle so I have a choise of c Irwin's and the reason I go back is the way they treat me. I get the information that I need, they show more than one vehicle so I have a choise of color and style and most of all they make it convient for me. They stayed about 40 minutes after quiting time to finish up the paper work so I didn't have to come back the next day. More

I would most definitely recommend this dealership. The friendly relaxed environment I experienced made me feel like I was important. I can not express in words how great the sales experience was during m friendly relaxed environment I experienced made me feel like I was important. I can not express in words how great the sales experience was during my visit to Irwin. The Salesman Geoff Cunningham listened to our concerns and was able to nail it on the car we needed. More

You can always count on Irwin to do a thorough, professional job. Staff is courteous, the facility is clean and has a good waiting room with complimentary coffee. professional job. Staff is courteous, the facility is clean and has a good waiting room with complimentary coffee. More