Irwin Toyota
Laconia, NH
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My visit was for the recall on my Camry's floormats. I My visit was for the recall on my Camry's floormats. I was told to expect it to take about 2 hours, but my car was ready in about 45 minutes. Ever My visit was for the recall on my Camry's floormats. I was told to expect it to take about 2 hours, but my car was ready in about 45 minutes. Everyone at Irwin is always helpful and friendly and this visit was no exception. I have recommended Irwin to several people. More
This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius came out, our salesman called to assure us that he was keeping on top of whether anything applied to our Prius. More
I needed my State Inspection done. I telephoned the Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checke Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checked as well and was informed that it was part of the inspection service. He offered me a ride home which I declined because I live only a half mile away. He telephoned my home when the work was completed, well short of the four hours quoted. I picked up my vehicle and paid the cashier. I was given a complementary car wash cupon. What could have been better? H. Cook Anderson More
I have done business with Irwin Toyota since 2004. Am very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue h very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue having all the maintenance on my vehicle done there in the future. More
they are willing to go the extra mile-and have been very good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departm good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departmant and also the body shop-before going any where else be sure to try them first More
We had visited several dealers in sorting through the vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buy vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buying a new vehicle was, for once, a real pleasure. Price was fair and we have recommended them to others only to have the Toyota recall issues arise. I give Irwin Toyota very high marks. More
I have been a customer of Irwin's for many years actually I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and service I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and services.The people are always friendly and very helpfull whenever I needed questions answered, I would not hesitate to shop at Irwin's again when I am in the market to trade. Keep up the good work. Marion Heath More
I'm usually negative about getting service based on experiences with other service centers. Was not the case at Irwin! I was greeted in a friendly manner, was explained how long it would take, was gi experiences with other service centers. Was not the case at Irwin! I was greeted in a friendly manner, was explained how long it would take, was given cost and after all was done I was explained what was done. In addition additional check were done to assure my car was in good working order. A bonus is the Owner Advantage plan. Great experience I will continue to bring my vehicles there for any and all service. More
The service department at Irwin goes out of its way to be The service department at Irwin goes out of its way to be customer friendly. They always check with me before doing any work that was not previuosl The service department at Irwin goes out of its way to be customer friendly. They always check with me before doing any work that was not previuosly discussed. In addition, someone always talks to me about what was done after the service is completed. Everyone in the dealership is friendly and helpful. I choose to drive to Laconia to have my car serviced there even though I live in Concord. There is a Toyota dealer in Concord, but I much prefer to deal with Irwin. More
Once again I had exemplary service from Irwin Toyota Scion in Laconia. From the phone call to make the appointment, through the drop off, service department phone call to report the repairs needed to t Scion in Laconia. From the phone call to make the appointment, through the drop off, service department phone call to report the repairs needed to the payment process and pick up, all the employees were helpful, friendly and professional. My sister gave me a ride over to pick up my car and wanted to know why I would take my 84000+ mile car to the dealership for servicing. My answer was simple, "They always do a great job, and I know I can trust them". More









