
Irwin Toyota
Laconia, NH
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Best Customer Service !!! I am in good hands at Irwin! Customer Service at front desk is Superb with Bob Abbott! One time he wouldn’t let me leave because my car wasn’t safe I am in good hands at Irwin! Customer Service at front desk is Superb with Bob Abbott! One time he wouldn’t let me leave because my car wasn’t safe and I was so grateful to him! More
Pleasant experience Kristina Cassidy and Erik Faro were easy to work with. After settling on a price using an auto buying program online, Erik was able to get the vehicle Kristina Cassidy and Erik Faro were easy to work with. After settling on a price using an auto buying program online, Erik was able to get the vehicle I wanted transferred from another dealer at a price that nobody could beat. The process was simple and when I walked in to fill out paperwork, everything was organized ahead of time. There were no surprises when it came time to shake hands and the process was straightforward. I would recommend to a friend or family member. More
Sienna Purchase I found the best possible pricing online and made an appointment. I was passed to Tom Whitney in sales. In less than 24 hours I completed a test drive I found the best possible pricing online and made an appointment. I was passed to Tom Whitney in sales. In less than 24 hours I completed a test drive, completed my trade and drove away with a positive feeling about my experience. Tom was thorough, efficient, honest. Amazing touch....he had replacement velcro for my EZ Pass. Like most folks, buying a car is a "dreaded transaction"....not this time! More
service They are all very pleasant and upbeat and very nice they always explain everything to me if there is a question about my car thank you for everything They are all very pleasant and upbeat and very nice they always explain everything to me if there is a question about my car thank you for everything More
True professionals!! I’m still impressed by how well Glen B. and the guys worked with each other to get me the deal I was looking for ! Solid Team !! I’m still impressed by how well Glen B. and the guys worked with each other to get me the deal I was looking for ! Solid Team !! More
Great service Fast and accurate service. Called ahead for an appointment when I arrived everything was ready. I just dropped off the keys and I was on my way. No wa Fast and accurate service. Called ahead for an appointment when I arrived everything was ready. I just dropped off the keys and I was on my way. No waiting or further explanation. Saved me a bunch of time. Thanks Bob More
Very Happy We found a Rav4 2013 limited on line which is what we have been looking for. We called about it, talked to Bob Travers & he was more than happy to tel We found a Rav4 2013 limited on line which is what we have been looking for. We called about it, talked to Bob Travers & he was more than happy to tell us everything he could about this car. We said we would be able to come to the dealership the next day, & he said he would have it ready for us to look at. We had a 3 HR trip & when we got there he was waiting for us let us try it out right away & then talk things over when we got back. It was everything he said it was, we asked him a few more questions, decided that he was giving us an excellent deal as well as a fair trade in on our "08 Rav. He helped us with the financial parts & we were very satisfied. We drove home in our new car which we love & Bob had made it so easy for us. Thank You for all of your help. Verney More
Quick and easy My salesman Howard Cullen made the deal great! Got me the car I wanted even though it wasn't in stock and helped with all the little details. My salesman Howard Cullen made the deal great! Got me the car I wanted even though it wasn't in stock and helped with all the little details. More
Excellent Service Irwin has always given me excellent service in the ten years I have taken my car there. My 110,00 mile service was no exception. Ed Wheaton explai Irwin has always given me excellent service in the ten years I have taken my car there. My 110,00 mile service was no exception. Ed Wheaton explained everything clearly and took the time to answer my questions thoroughly. More
worst car buying experience ive ever had I called about a camry on Tuesday and told them I wanted it and would be there thurs at 11.I got an email from isiah Anderson saying that the car woul I called about a camry on Tuesday and told them I wanted it and would be there thurs at 11.I got an email from isiah Anderson saying that the car would be gassed up and a card on the windshield would have my name on it .and al faro general sales manager checked in on me.When I arrived thur at 11 I was told they sold the car but they would be willing to sell me another one that was "only"$1000 more.The only reason I gave them 1 star is because I wasn't able to give 0 More