
Irwin Toyota
Laconia, NH
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Awesome, as always! Every time I walk into irwins, I find very happy friendly professional people. I walked in a few minutes late, as I usually do, feeling embarrassed, a Every time I walk into irwins, I find very happy friendly professional people. I walked in a few minutes late, as I usually do, feeling embarrassed, and it was not made a big deal of..I appreciate that, Thankyou.. More
Scott Hayward did a great job selling us a new truck over the phone. He was efficient, professional and pleasant. The price for our new truck met our budgetary needs, for which we selling us a new truck over the phone. He was efficient, professional and pleasant. The price for our new truck met our budgetary needs, for which we were very pleased. More
40,000 mi. Check-up Excellent Scheduling great! Service took car in immediately and was short wait. Jessica very helpful explaining some options w/filter change. Friendly staff &ni Scheduling great! Service took car in immediately and was short wait. Jessica very helpful explaining some options w/filter change. Friendly staff &nice waiting room. More
Excellent customer service Gene Meier was recommended to me by another employee of the dealership when I asked for a great salesman to deal with; this was proven to be true. Gen Gene Meier was recommended to me by another employee of the dealership when I asked for a great salesman to deal with; this was proven to be true. Gene was excellent to deal with throughout the entire process. He was understanding, helpful, and not pushy when it came to making decisions. He listened to my needs and exceeded my expectations. He has over 20 years of experience and this was evident when speaking with him. The sales manager was also very helpful, and good to deal with. Everyone I dealt with was upfront, personable, and made the process easy. I now know why my family has done business with them for many years. More
Service I made an appointment and arrived 10 mins earlier, the manager Mr Salta (who was very cordial) took my car in as soon as I arrived and the service tim I made an appointment and arrived 10 mins earlier, the manager Mr Salta (who was very cordial) took my car in as soon as I arrived and the service time was very quick, very impressed with the service and staff. More
10,000 mile service and first oil change Returned for my first oil change, and state inspection on my 2017 RAV 4 Hybrid. Due to weather the previous night, I was impressed that I could be re Returned for my first oil change, and state inspection on my 2017 RAV 4 Hybrid. Due to weather the previous night, I was impressed that I could be rescheduled easily. Usually, when I've been to a service appointment, I've gotten used to being there awhile. I was very impressed with the updates received from Nat, and my appointment was finished within 30-35 minutes! Even got a personalized report of everything checked... More
Great price on a Rav 4 We shopped around for a Rav 4 at several dealerships. Irwin not only had what I wanted but had it for almost 5,000$ less than everyone else. We delt We shopped around for a Rav 4 at several dealerships. Irwin not only had what I wanted but had it for almost 5,000$ less than everyone else. We delt with Howard Cullen, he was up front, with pricing, and made the process simple. We leased a Rav 4, no hard sell to upgrade, no add ons. We had made our decision and hate to be pressured into buying extra stuff that is cheaper away from the dealer. I had had a bad experience with Irwin many years ago, but this made up for it. More
Oil change Excellent service and scheduling desk experience. When completed, a sheet providing the thorough review was provided. The manager assigned was pleasan Excellent service and scheduling desk experience. When completed, a sheet providing the thorough review was provided. The manager assigned was pleasant and explained all the work that was accomplished. More
Service and oil change Had my fourth check up for my Rav 4 and Nat was very helpful. I ended up also needing a couple of filters and Nat explained everything to me. Had my fourth check up for my Rav 4 and Nat was very helpful. I ended up also needing a couple of filters and Nat explained everything to me. More
1st service Just had my first service call at Irwin, they wer very courteous, and fast!!!!!!!!, I got there a little early, and they took me right in, and out in Just had my first service call at Irwin, they wer very courteous, and fast!!!!!!!!, I got there a little early, and they took me right in, and out in about 20 min. GREAT> More