
Irwin Toyota
Laconia, NH
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New car purchase This is the third vehicle that we have purchased at Irwin Toyota over the past ten years. The sales team and service team have always been helpful, c This is the third vehicle that we have purchased at Irwin Toyota over the past ten years. The sales team and service team have always been helpful, courteous and knowledgeable. Our salesman Peter Stivali was most patient and accommodating as we looked at several vehicles over 3 or 4 days before we purchased a 2018 Highlander. More
Used car purchase My first time using irwin but all the staff were upfront and knowledgeable. Aside from a test drive everything was done via email until papers had to My first time using irwin but all the staff were upfront and knowledgeable. Aside from a test drive everything was done via email until papers had to be signed. I will do business here in the future More
Great Service Department I take my Toyota Tacoma into Irwin's for it regular service maintenance checks. This past time, as well as some previous times, I had Bob Abbott of t I take my Toyota Tacoma into Irwin's for it regular service maintenance checks. This past time, as well as some previous times, I had Bob Abbott of the service department to help me. He did a fantastic job of keeping me up to date as to when the part that was needed would be in so that it could be replaced. He even drove the truck over to the rental agency so that I did not have to walk back to the service department! Wonderful. More
Great experience from online inquiry to sale Irwin Toyota was the third dealership I inquired with about a Tacoma work truck. Steve was upfront with pricing and availability all through email, s Irwin Toyota was the third dealership I inquired with about a Tacoma work truck. Steve was upfront with pricing and availability all through email, so I knew exactly where I stood before ever getting to the dealership. Scott was friendly and fun at the store, which really helped because financing the truck for my business took longer than it should have as this was a first for my business. Josh made up for it by giving us a better rate on the loan than originally quoted. I don't see how Irwin could have treated us any better! More
HAD MY SNOW TIRES PUT ON AND BALANCED. THE STAFF WAS FRIEND VERY FRIENDLY AND EFFICIENT STAFF. THEY NOTIFIED ME OF WHEN THE VEHICLE WAS COMPLETED AND PROVIDED A WASH TICKET FOR A FREE WASH. VERY NICE. VERY FRIENDLY AND EFFICIENT STAFF. THEY NOTIFIED ME OF WHEN THE VEHICLE WAS COMPLETED AND PROVIDED A WASH TICKET FOR A FREE WASH. VERY NICE. More
My first buying with IRWIN Motors After relocating to NH this was first car buying experience in NH and with IRWIN. After buying almost 20 Toyota's in the past this was my best overall After relocating to NH this was first car buying experience in NH and with IRWIN. After buying almost 20 Toyota's in the past this was my best overall buying experience. Chris Kelley was the sales representative who worked with me to finally select my Toyota Tundra. Chris was extremely knowledgable of my Truck options , assisted me in better defining my needs and more importantly built confidence in him,, as he was careful to let me go at my own pace in the decison making process. Please do not take my comments lightly as I spoken spoken to a dozen dealerships before coming to IRWIN,. Having a knowledgable and courteous Internet ,Sales and Financial team that follows thru and are responsive, make IRWIN unique. More
Good job! Howard Cullen was the perfect salesperson for me. Low key, knowledgeable and not aggressive. He was very accommodating with my hectic schedule. Exce Howard Cullen was the perfect salesperson for me. Low key, knowledgeable and not aggressive. He was very accommodating with my hectic schedule. Excellent experience, friendly staff. More
very pleasant and easy We did the price negotiating on line with Kristina. When we got to the dealership we were referred to Geoff Cunningham who was outstanding, extremely We did the price negotiating on line with Kristina. When we got to the dealership we were referred to Geoff Cunningham who was outstanding, extremely helpful and not pushy. More
Great service. Joshua was wonderful. Joshua sold me a 2017 rav 4. He was very accommodating. The best of it was he took the time to show me how all the extra's worked. Sheila McGowan Joshua sold me a 2017 rav 4. He was very accommodating. The best of it was he took the time to show me how all the extra's worked. Sheila McGowan More
Professional & Fun Service I am extremely pleased with the professional service I received from Scott Hayward and Josh Glazier at Irwin Automotive Group in Laconia, NH. Scott we I am extremely pleased with the professional service I received from Scott Hayward and Josh Glazier at Irwin Automotive Group in Laconia, NH. Scott went above and beyond my expectations. He was knowledgeable and thorough. He listen to what I said, found the perfect vehicle for me, explained the lease process, answered all my questions and took the time to point out every detail on the RAV4. Josh was also a pleasure to work with. He went over the details of the lease, informed me of options, and explained every piece of paper so I would understand what I was signing. Overall my experience was not only great, it was actually fun! More