
Irwin Toyota
Laconia, NH
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Great service. Joshua was wonderful. Joshua sold me a 2017 rav 4. He was very accommodating. The best of it was he took the time to show me how all the extra's worked. Sheila McGowan Joshua sold me a 2017 rav 4. He was very accommodating. The best of it was he took the time to show me how all the extra's worked. Sheila McGowan More
Professional & Fun Service I am extremely pleased with the professional service I received from Scott Hayward and Josh Glazier at Irwin Automotive Group in Laconia, NH. Scott we I am extremely pleased with the professional service I received from Scott Hayward and Josh Glazier at Irwin Automotive Group in Laconia, NH. Scott went above and beyond my expectations. He was knowledgeable and thorough. He listen to what I said, found the perfect vehicle for me, explained the lease process, answered all my questions and took the time to point out every detail on the RAV4. Josh was also a pleasure to work with. He went over the details of the lease, informed me of options, and explained every piece of paper so I would understand what I was signing. Overall my experience was not only great, it was actually fun! More
New RAV 4 I just purchased a 2018 RAV 4. This was the first time I used Irwin Toyota and Howard Cullen was the sales person that helped. Howard was extremely I just purchased a 2018 RAV 4. This was the first time I used Irwin Toyota and Howard Cullen was the sales person that helped. Howard was extremely patient, listened to what I was looking for and ballpark financing numbers. Howard came through and was able to sell me a beautiful Black Current RAV 4. I just got home with my new car and loved the drive. I'm looking forward to taking my new RAV 4 to Massachusetts this weekend and see the improved gas mileage over my last vehicle. Thank you Howard and I hope you're still at Irwin in about 4 years when I come back for my next car. Ron Benoit More
Great lease experience! Best experience start to finish. Craig L. was knowledgeable and a pleasure to work with. He helped me find the RAV4 I wanted and located the exact col Best experience start to finish. Craig L. was knowledgeable and a pleasure to work with. He helped me find the RAV4 I wanted and located the exact color, and had it delivered to the dealer in less than a week. I highly recommend seeing Craig for your ca purchasing or leasing needs! Anne M. More
Getting ready for winter Brought my car in for winter checkup. Was greeted at the door, everyone is polite and helpful. Nothing is done without asking permission and an expl Brought my car in for winter checkup. Was greeted at the door, everyone is polite and helpful. Nothing is done without asking permission and an explanation of what is needed. I have purchased 4 vehicles from Irwin. Wouldn't go anywhere else. More
Service and new snow tires I brought my car in for service and new snow tires and all work was done correctly and quickly and at a reasonable price. I was very happy. Everyone I brought my car in for service and new snow tires and all work was done correctly and quickly and at a reasonable price. I was very happy. Everyone was great to work with and very responsive. More
Severe lack of Integrity A couple 2 to 3 years ago I had attempted to purchase a Tacoma after some discussion on the internet and recieving a sales flyer from them (my wife ha A couple 2 to 3 years ago I had attempted to purchase a Tacoma after some discussion on the internet and recieving a sales flyer from them (my wife had purchased a camry a few years prior and they were very easy to deal with). I showed up with the intentions of leaving with a new truck due to the price on the flyer. They had inspected and driven my trade in, cut Kelly Blue Book and NADA values in half (they said they have a special way to value used vehicles)before I even sat in the new truck. Then they told me they couldn't honor the flyer because they sell for more "it was a mistake" I promptly asked for my keys (it wasn't pretty) and left telling them that I don't deal with people like them. They felt compelled to call and make excuses each call getting higher up the chain of comand pointing fingers at the printer and that they have a tough time selling my F150. I tried to explain to each caller that I have no desire to deal with the caliber of people they represent, I don't want any flyers or internet adds (they are prone to mistakes, I guess they don't even check them, poor third party printers). Since my experience with them I have purchased 2 Toyota's Camry and Tacoma, and now I am starting to recieve internet adds again. WHAT PART OF NO DON'T YOU UNDERSTAND ? You folks would'nt even attempt to work with me and I have no use for YOU. Please leave me alone!! More
They took exceptional care of us. Betty and Howard were exceptional with their service throughout our transaction, It’s good to be back in touch with Irwin’s again. I look forward to w Betty and Howard were exceptional with their service throughout our transaction, It’s good to be back in touch with Irwin’s again. I look forward to working with you now that I’m back in a Toyota! More
Amazing Eric and all of the staff went above and beyond to make our car buying experience easy and stressless! We did everything by phone and email and just h Eric and all of the staff went above and beyond to make our car buying experience easy and stressless! We did everything by phone and email and just had to go in and sign the papers! I recommend them to anyone who is looking to get a new car. Everyone was nice! Thank you Eric for making us feel so welcome and for all the hard work you did to get us in our new car! More
Quick and professional Easy to make the appointment. Employees were attentive and wanted to make sure that appointment went as expected. Polite, efficient, professional and Easy to make the appointment. Employees were attentive and wanted to make sure that appointment went as expected. Polite, efficient, professional and ready when promised. It doesn't get much better! Jim Presher More