
Irwin Toyota
Laconia, NH
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excellent service experience The reception was welcoming and professional. Waiting room clean and comfortable. Service done on time and what I believed was a reasonable price. I w The reception was welcoming and professional. Waiting room clean and comfortable. Service done on time and what I believed was a reasonable price. I will certainly return for service and sales. More
Excellent service, start to finish. From the first phone call with Howard Cullen to the moment he sent me off in my new truck after a thorough and very helpful explanation of the control From the first phone call with Howard Cullen to the moment he sent me off in my new truck after a thorough and very helpful explanation of the controls inside the cab, my experience at Irwin could not have been better. The first thing I really appreciated about Howard as compared to the other sales people who contacted me after my online search (that I guess alerts Toyota dealers in my area?) is that he was not trying to hurry me up to make a decision or push me in any way. Instead, his approach was one of service to the customer, asking how he could help and listening and offering useful information for me. Conversely, a sales person from a different dealership was sending me pictures of trucks on her lot and saying things like, "You better hurry up because this one will be gone soon!" I quickly chose Irwin and Howard as the dealership and the salesman that I wanted to work with. Howard was professional, kind, helpful, and very knowledgable about Toyota trucks, did a great job of helping me connect with my insurance company to add the new truck to my policy, and in every way took great care of me. Dennis in Finance was super helpful as well, efficient, and professional. The overall vibe I get from Irwin is these folks are there to help the customer, and so I will not hesitate to return to Irwin for any and all car needs in the future, and I will surely recommend Irwin to anyone looking for a new or used vehicle. We'll see you again for service and at the end of my three-year lease to either purchase this truck or buy or lease another one. Thanks so much! More
Geoff Cunningham We leased a 2017 Toyota Highlander from Irwins a couple of weeks ago. The whole experience was very easy. Our salesman, Geoff, was easy going and help We leased a 2017 Toyota Highlander from Irwins a couple of weeks ago. The whole experience was very easy. Our salesman, Geoff, was easy going and helpful. We came away from the dealership with a good feeling. We also had a great amount of help from Chris Branch. Would highly recommend both of them. More
Always a great experience. My experience at Irwin Toyota is always a great one. This is the only dealership I have ever taken any of my vehicles to for repairs. The staff (Lloyd My experience at Irwin Toyota is always a great one. This is the only dealership I have ever taken any of my vehicles to for repairs. The staff (Lloyd Miles in particular) is always friendly and courteous and most of all honest. They go out of their way to explain everything that needs to be done, why and under what time frame. I highly recommend Irwin's service department. More
Great Service I find that everything I bring my car to Irwin Toyota Service, everyone is pleasant and personable. My stay is always the amount of time I am told an I find that everything I bring my car to Irwin Toyota Service, everyone is pleasant and personable. My stay is always the amount of time I am told and the waiting area is very welcoming! More
Best stress free experience ever Great group of people. I knew the make and model I wanted but did not need a loaded vehicle. Great timing on the delivery on one I liked the day I go Great group of people. I knew the make and model I wanted but did not need a loaded vehicle. Great timing on the delivery on one I liked the day I got there. Will go back for sure. More
10,000 mile service on my Toyota Tacoma Excellent customer service, honest communication, and timely repair for my Toyota Tacoma. My experience at Irwin Toyota could not have been better. Excellent customer service, honest communication, and timely repair for my Toyota Tacoma. My experience at Irwin Toyota could not have been better. I have already recommended this dealership to my friends and I will continue to recommend it to anyone. More
dealing with Adam Volger I recently walked into Irwins to ask questions about Toyota Corolla and Adam Volger waited on me. After discussion I test drove a 2017 Corolla, liked I recently walked into Irwins to ask questions about Toyota Corolla and Adam Volger waited on me. After discussion I test drove a 2017 Corolla, likedd it so we talked business. Adam was polite and relaxing to talk with and I was never pressured into a deal. Later that week we finalized the deal and I am thrilled. I highly recommend Adam to work with any customer. Thanks, Adam Jane Turner More
Excellent service Irwin did exactly what they promised at the price they quoted. Irwin’s is totally reliable and professional at a very fair price. I will be back. Irwin did exactly what they promised at the price they quoted. Irwin’s is totally reliable and professional at a very fair price. I will be back. More
great selection of quality cars Very nice experience when purchasing my toyota rav 4. Hassle and pressure free. Scott Hayward is extremely helpful and pleasant. I had a great car buy Very nice experience when purchasing my toyota rav 4. Hassle and pressure free. Scott Hayward is extremely helpful and pleasant. I had a great car buying experience. More