
Irwin Toyota
Laconia, NH
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New Tundra Purchase Started the process on my new Tundra over the Internet, after dealing with 3 local Toyota dealers closer to home, who all played games with me. James Started the process on my new Tundra over the Internet, after dealing with 3 local Toyota dealers closer to home, who all played games with me. Jameson Proko gave me a good initial offer and answered my questions via the phone, then setup a test ride the following day. Josh Beacham was my Product Specialist and he was great - he answered my questions, was considerate and polite, without being over-bearing and then he worked hard to get me the price I wanted for my Ridgeline......all told from time I arrived thru the handshake on the deal was under an hour! I would recommend Josh if you are looking for a vehicle, no matter your circumstances- he can help......he was great! More
Easy to Do Business With Chris Kelley was our Sales Rep. We purchased a Highlander and the transaction was the smoothest, low-hassle purchase we have ever made. Chris was very Chris Kelley was our Sales Rep. We purchased a Highlander and the transaction was the smoothest, low-hassle purchase we have ever made. Chris was very friendly, knowledgeable and resourceful. Finance was easy, typical process. Highly recommend this dealership. More
Very good Always on time. Never a long wait. Notify me if they find a problem. Ask if I want it fixed now or later and have an estimate for me. Always on time. Never a long wait. Notify me if they find a problem. Ask if I want it fixed now or later and have an estimate for me. More
5000 mile 1st service Comfortable accommodations while waiting for routine service and inspection done in a timely manner. However, the music from the showroom was competin Comfortable accommodations while waiting for routine service and inspection done in a timely manner. However, the music from the showroom was competing with the sound from the T.V. in the waiting room, neither of which I needed to hear. More
Excellent customer service!! From the beginning, not knowing what to expect, looking at a Toyota Tundra Crewmax on line I called Irwin Toyota. I was connected to Steve Frateschi w From the beginning, not knowing what to expect, looking at a Toyota Tundra Crewmax on line I called Irwin Toyota. I was connected to Steve Frateschi who was incredibly helpful in navigating the initial sales process. He then connected me to Erik Faro on the sales floor, who helped me find the exact truck I was looking for. When I went to pick up my new truck I was meet by Erik and Steve. They were excellent from start to finish through the whole process. I recommend Irwin Toyota for anyone looking for a great deal and work with honest and knowledgeable sales staff. More
Howard ROCKS!!!!! We love our Prius' (this is our third one) and the experience at Irwin with Howard Cullen was seamless! The car is terrific, we had a very positive c We love our Prius' (this is our third one) and the experience at Irwin with Howard Cullen was seamless! The car is terrific, we had a very positive chat with Dennis, the warranty customer serviceman we spoke with. Although Howard did NOT take one of our bunnies that was offered to him, he made our newest car buying experience a very, very positive one...... (10 !!!) Thank you to Irwin Toyota, Howard Cullen, and Steve Fretechski for your guidance. More
We leased a new Toyota Highlander We had a great experience leasing a new Toyota Highlander at Irwin Toyota. Our sales person, Eric Faro, was terrific. We were looking for a specific m We had a great experience leasing a new Toyota Highlander at Irwin Toyota. Our sales person, Eric Faro, was terrific. We were looking for a specific model, exterior color and interior color, and he did the work to find us the vehicle we wanted. Everyone at the dealership was great, from sales to financing and walking us through the Highlanders features, it's a great place to pick up your next vehicle. I'm sure we'll be back. More
Service appointment went off without a hitch Every fall I have my snowtires put on and oil/lube and filter changes done. I had a late day appointment this time and expected to have a long wait, Every fall I have my snowtires put on and oil/lube and filter changes done. I had a late day appointment this time and expected to have a long wait, but it was only an hour and ran like clockwork. More
A lot of help finding the right truck Having been to Irwins once to get a car for my wife, I went back looking for a truck. Drew and Dana were great with helping me find the best model and Having been to Irwins once to get a car for my wife, I went back looking for a truck. Drew and Dana were great with helping me find the best model and trim package for what I was looking for. They also were able to find a finance option that worked for me. Upon figuring out hat the truck I was interested in had already been sold, they diligently found another for me to make sure I got what I wanted. When it came time for the paperwork Josh got me in and out of the office very quickly as I was on a time crunch, and still made sure to explain everything to me. I would highly recommend Irwins for anyone looking for a car. More
Everyone at Irwin's is a champion Thank you for taking care of my car and making sure that it is in good shape. We appreciate getting the car in quickly because sometimes it is at the Thank you for taking care of my car and making sure that it is in good shape. We appreciate getting the car in quickly because sometimes it is at the last minute when I call to get it to you. Thanks for always making me feel like I am welcome, and that my concerns are your concerns. More