Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,525 reviews
Very good Always on time. Never a long wait. Notify me if they find a problem. Ask if I want it fixed now or later and have an estimate for me. Always on time. Never a long wait. Notify me if they find a problem. Ask if I want it fixed now or later and have an estimate for me. More
5000 mile 1st service Comfortable accommodations while waiting for routine service and inspection done in a timely manner. However, the music from the showroom was competin Comfortable accommodations while waiting for routine service and inspection done in a timely manner. However, the music from the showroom was competing with the sound from the T.V. in the waiting room, neither of which I needed to hear. More
Excellent customer service!! From the beginning, not knowing what to expect, looking at a Toyota Tundra Crewmax on line I called Irwin Toyota. I was connected to Steve Frateschi w From the beginning, not knowing what to expect, looking at a Toyota Tundra Crewmax on line I called Irwin Toyota. I was connected to Steve Frateschi who was incredibly helpful in navigating the initial sales process. He then connected me to Erik Faro on the sales floor, who helped me find the exact truck I was looking for. When I went to pick up my new truck I was meet by Erik and Steve. They were excellent from start to finish through the whole process. I recommend Irwin Toyota for anyone looking for a great deal and work with honest and knowledgeable sales staff. More
Howard ROCKS!!!!! We love our Prius' (this is our third one) and the experience at Irwin with Howard Cullen was seamless! The car is terrific, we had a very positive c We love our Prius' (this is our third one) and the experience at Irwin with Howard Cullen was seamless! The car is terrific, we had a very positive chat with Dennis, the warranty customer serviceman we spoke with. Although Howard did NOT take one of our bunnies that was offered to him, he made our newest car buying experience a very, very positive one...... (10 !!!) Thank you to Irwin Toyota, Howard Cullen, and Steve Fretechski for your guidance. More
We leased a new Toyota Highlander We had a great experience leasing a new Toyota Highlander at Irwin Toyota. Our sales person, Eric Faro, was terrific. We were looking for a specific m We had a great experience leasing a new Toyota Highlander at Irwin Toyota. Our sales person, Eric Faro, was terrific. We were looking for a specific model, exterior color and interior color, and he did the work to find us the vehicle we wanted. Everyone at the dealership was great, from sales to financing and walking us through the Highlanders features, it's a great place to pick up your next vehicle. I'm sure we'll be back. More
Service appointment went off without a hitch Every fall I have my snowtires put on and oil/lube and filter changes done. I had a late day appointment this time and expected to have a long wait, Every fall I have my snowtires put on and oil/lube and filter changes done. I had a late day appointment this time and expected to have a long wait, but it was only an hour and ran like clockwork. More
A lot of help finding the right truck Having been to Irwins once to get a car for my wife, I went back looking for a truck. Drew and Dana were great with helping me find the best model and Having been to Irwins once to get a car for my wife, I went back looking for a truck. Drew and Dana were great with helping me find the best model and trim package for what I was looking for. They also were able to find a finance option that worked for me. Upon figuring out hat the truck I was interested in had already been sold, they diligently found another for me to make sure I got what I wanted. When it came time for the paperwork Josh got me in and out of the office very quickly as I was on a time crunch, and still made sure to explain everything to me. I would highly recommend Irwins for anyone looking for a car. More
Everyone at Irwin's is a champion Thank you for taking care of my car and making sure that it is in good shape. We appreciate getting the car in quickly because sometimes it is at the Thank you for taking care of my car and making sure that it is in good shape. We appreciate getting the car in quickly because sometimes it is at the last minute when I call to get it to you. Thanks for always making me feel like I am welcome, and that my concerns are your concerns. More
Excellent Service It means a lot to me to know my car is always safe and well cared for by a talented, respectful and helpful staff. I will continue to recommend doing It means a lot to me to know my car is always safe and well cared for by a talented, respectful and helpful staff. I will continue to recommend doing business with Irwin Motors to family and friends. More
Service Pleased with the help and friendliness of the employees. They were helpful, very pleasant and will try to accommodate your needs. They will ask if t Pleased with the help and friendliness of the employees. They were helpful, very pleasant and will try to accommodate your needs. They will ask if there are any problems that you might have had or do have. More









