Irwin Toyota

Seamless end to end experience When I decided to try and purchase a new car online I was a bit reluctant due to the nature of the typical car buying experience, especially since I h When I decided to try and purchase a new car online I was a bit reluctant due to the nature of the typical car buying experience, especially since I had a trade in to sell back to the dealer. They made the whole thing about as easy as it could have been. The on line sales person was very quick to respond to all of my questions including the ones he was not even responsible for. They went out of their way to make it as easy as possible and it was a snap. I would use them again in a heartbeat! More

Entirely Professional Service Not only do I purchase my vehicles from Irwin Automotive because of their professional and courteous sales team, I maintain a great relationship with Not only do I purchase my vehicles from Irwin Automotive because of their professional and courteous sales team, I maintain a great relationship with their Service Department for both Ford and Toyota brands. All service is reviewed with me before as well as after it has been performed to assure that I'm satisfied. The service writers are efficient, knowledgeable and polite as well as inclined to keep the customer informed of progress on your vehicle. I can't compliment this dealer enough after having purchased many vehicles from them over the past twenty years. More

Very freindly We dealt with Bob Travers and he was very friendly and polite. Was very helpful in explaining how some of the audio system worked. Even helped us put We dealt with Bob Travers and he was very friendly and polite. Was very helpful in explaining how some of the audio system worked. Even helped us put our phones in system Very nice personnel. More

Quick Response Service is always responsive. The shuttle is a must for me. Get back to my questions in a timely manner. Great customer service on phone and in person Service is always responsive. The shuttle is a must for me. Get back to my questions in a timely manner. Great customer service on phone and in person. More

Quick and Painless Started on the phone with Jameson; he listened, came to us with options. Met Glenn, he understood our situation...no nonsense, new truck 45 minutes!! Started on the phone with Jameson; he listened, came to us with options. Met Glenn, he understood our situation...no nonsense, new truck 45 minutes!! More

September for Ava Wanted a "checkup" for my 2013 Avalon Hybrid Limited - (we love it!) prior to an upcoming road trip. Although there was not any other service requi Wanted a "checkup" for my 2013 Avalon Hybrid Limited - (we love it!) prior to an upcoming road trip. Although there was not any other service required, Irwin did a superb job in a most timely fashion. THANK YOU IRWIN TOYOTA. Also my thanks to Bob, Wayne and Ed for the great attention to our needs. More

Service is wonderful Went in for a maintenance check and got in and out in no time. The people at Irwin are the best. They are always going above and beyond for me. Went in for a maintenance check and got in and out in no time. The people at Irwin are the best. They are always going above and beyond for me. More

Great experience Extremely grateful for the staff, they all pulled together to make the deal happen, my sales person Josh Beachum put his all into the sale. Extremely grateful for the staff, they all pulled together to make the deal happen, my sales person Josh Beachum put his all into the sale. More

Clean seats I have been having problems with my tan. Ugh seats in my Toyota carolla if I spill water they stain the car is a year old reconditioned 3 times to kee I have been having problems with my tan. Ugh seats in my Toyota carolla if I spill water they stain the car is a year old reconditioned 3 times to keep clean and had special treatment applied when bought the person at reconditioning was so helpful he sent me to make a claim where Dave in bodywork was helpful too and made a. Lain. Hard to believe you spend $600 and the product does not work I hope to have this resolved More

Great! I left my car for recall servicing. Bob arranged to have it cleaned while it was there. It was a great surprise to pick up a beautiful, shiny car! I left my car for recall servicing. Bob arranged to have it cleaned while it was there. It was a great surprise to pick up a beautiful, shiny car! More