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Island Chrysler Jeep Dodge Ram - Service Center

Staten Island, NY

3.5
73 Lifetime Reviews Review Dealership

73 Reviews of Island Chrysler Jeep Dodge Ram - Service Center

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November 24, 2020

"Always have a great experience when servicing my car...."

- Joe

Always have a great experience when servicing my car. I’ve known Anthony (Service Advisor ) for over 12 years and he makes sure that my car is cared for.

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Recommend Dealer
Yes
Employees Worked With
Anthony is a wonderful service advisor
November 23, 2020

"I had an 11:00 appointment I showed up on time and they..."

- Mannyval55

I had an 11:00 appointment I showed up on time and they took me right in. They were all polite and knowledgeable. They finished what I needed to be done to the car very quickly. Overall an excellent job I wa impressed

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Recommend Dealer
Yes
Employees Worked With
Munire
November 06, 2020

"Service was excellent, I was going to buy a new Jeep 2..."

- Slik_0ne_ls

Service was excellent, I was going to buy a new Jeep 2 years ago, service was so bad then I opted not to. We now have a 180 degree turn around. I will be jeep shopping soon

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Recommend Dealer
Yes
Employees Worked With
Service personnel Anthony
November 01, 2020

"Excellent service. The Blower was not working in new..."

- M

Excellent service. The Blower was not working in new jeep. Needed to be replaced. Fixed same day. i was given an appointment the same week. .

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Recommend Dealer
Yes
Employees Worked With
Service dept
October 25, 2020

"Excellent service. Flexible appointments, customer..."

- Trini

Excellent service. Flexible appointments, customer service was friendly fast and easy will definitely advise friends and family to use your service.Go to Island Chrysler dodge

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony
October 24, 2020

"Brought it in for under carriage shaking while driving,..."

- Appleeyes1127

Brought it in for under carriage shaking while driving, they found nothing wrong 🤷‍♀️ Really appreciated the Drop off and pick up service, since they didn’t have a loaner car available

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Recommend Dealer
Yes
Employees Worked With
Anthony
October 02, 2020

"Very professional and knowledgeable.Was able to schedule..."

- sgreenfield

Very professional and knowledgeable. Was able to schedule appointment immediately. When picking up vehicle after service, truck was bought out quickly Work was performed to my satisfaction.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike H service advisor
September 17, 2020

"Purchased Jeep in 2019Very happy with sales department..."

- Mickey54

Purchased Jeep in 2019 Very happy with sales department and the staff in the services of my vehicle. Will continue to recommend this dealership. Thank you.

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Recommend Dealer
Yes
Employees Worked With
September 04, 2020

"To be honest I will never buy another vehicle from this..."

- Mig204

To be honest I will never buy another vehicle from this dealership. The service department is the reason why. The customer service workers are rude obnoxious and not attentive to your needs. also when u call into the service department no one answers the phones on numerous occasions. I have friends who r also very dissatisfied.

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Recommend Dealer
No
Employees Worked With
Mike Tramontana
September 04, 2020

"I've been trying for 4 days to get a human being on the..."

- tombovo

I've been trying for 4 days to get a human being on the phone to set an appointment. The online system for my phone number is mixeds up with someone else, and the last time I tried making an appointment, the day and time were changed. I am starting to wonder if they are even still doing business. The people that actually work in the service department are great, but the rest of the system is losing them business.

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Recommend Dealer
No
Employees Worked With
Danielle
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