- Eric Earle
I was absolutely and completely blown away by the exceptional service i received from this service department. Jessica was incredibly professional and extremely efficient, i have NEVER received better customer service from a shop! EVER!.
Employees Worked With
"Awesome experience, quick n painless. Very honest!"
- Chris Caropolo
I just want to say that I almost never give reviews. Like most, who has the time, but for Vincent Macaluso I needed to make the time. His level of professionalism, patience and integrity far exceeded my expectations! I was very apprehensive when my lease was nearing its end and only because of Vincent did I once again go with a Kia. I truly hope the upper management at Island Kia and beyond know the type of man they have on their team. If Vincent is there in 3yrs I once again can see myself staying with Kia. Thanks Vincent for treating me like family and making this experience non-stressful, quick and painless! Thanks and God bless my friend! Also, George in Finance and Frank the Manager were a pleasure as well!
"Great Value for Sorento at Island Kia"
I ended up having a great experience purchasing my first Kia from Island Kia. They live up to their mission: " Provide exceptional automotive value for our customers". There were issues in the beginning but the issues were very quickly resolved by Manager Frank Rao. He was very honest and professional. I got my first used Kia Sorento for great value. Really appreciated Timur Ten getting the car CPO( certified preowned) even though it was not advertised as CPO. He also made sure I got the best value in extended warranty for CPO car which has less deductibles. Vincent Macaluso was very informative in explaining every detail in operating the car; there are so many electronic controls. He said I can call him anytime with questions and problems. George, the finance manager was very very patient in helping us decide on extended warranty with best value. I would highly recommend them to my friends and family. Also talk to them upfront about any issues before settling on a price. They work hard to earn the respect and trust of their customers.
I never drove a Kia before, but so far I really enjoy driving my Sorento 2015 SX. I researched and found out it is highly rated by Consumer Reports. Kia as a brand has a higher rating than Nissan or Toyota. Was very surprised.
Employees Worked With
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