Island Mazda
Staten Island, NY
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151 Reviews of Island Mazda
Work with Mike D. and get results. It was Sunday Memorial Day weekend and I was looking for an AWD SUV, a Subaru actually. When I saw that Mazda had more features at a good price, I dec It was Sunday Memorial Day weekend and I was looking for an AWD SUV, a Subaru actually. When I saw that Mazda had more features at a good price, I decided to purchase a 2015 Mazda CX 5 AWD. There were a couple of issues with the car and I told Mike D. (No relations to Mike D. from the Beastie Boys) my concerns, he told me to come back in to have it inspected and have some fixes done since the service shop was closed on Monday (Memorial Day). I came back and dropped the car off. It took a week for all things to be completed. I don't blame Mike for any of this, I'm actually quite disappointed in service because I would have thought it was serviced already since it said it on the carfax. The tires needed to be rotated, aligned, seat latch didn't latch back, seat moved slightly when driving and braking quickly. Mike did throw in nice cargo net for my car and had it sent to the body shop to fix the front bumper grill. All this service was complementary. I dealt with other dealers before and they always promised me things and by the time the sale was complete, they totally forgot about me. Mike didn't. Much respect to him and Phil. You guys were patient with my anxiety and more dealers/salesperson should follow your model. More
By far the best dealer i've worked with. Just ask for Phil D By far the best dealer i have dealt with. No BS or giving you the run around. No hidden items that are tacked on later. Phil Dugo is a excellent gu By far the best dealer i have dealt with. No BS or giving you the run around. No hidden items that are tacked on later. Phil Dugo is a excellent guy. Very easy to work with. He completely understood what i wanted & just focused on getting it done, rather than typical car a salesman who'd try to upsell things you dont need. Great dealership to work with. PERIOD More
Ask for Mike Daniell!!! I stopped into Island Mazda to purchase a used vehicle for my son. Mike found the perfect match for us within our price range. He was very helpful, ki I stopped into Island Mazda to purchase a used vehicle for my son. Mike found the perfect match for us within our price range. He was very helpful, kind and informative! We would highly recommend a visit to Island Mazda and don't forget to ask for Mike! Look forward to a future purchase... More
Go see Phil! My cx-5 lease was maturing and i wanted a cx-9. I spoke to a few leasing guys and was very close to buying a car from one of them....then i met Phil My cx-5 lease was maturing and i wanted a cx-9. I spoke to a few leasing guys and was very close to buying a car from one of them....then i met Phil at Island Mazda. He was knowledgeable, courteous and patient with me considering i changed my mind a few times. He got me the cx-9 i wanted at the price i wanted. The whole process was quicker than any other lease i've gotten in the past. Leasing companies are good but I'm old school and like shaking a real persons hand when making a deal like this. Plus Phil was always available to answer all my questions and helped me out with the little things that a leasing company will not do like setting up and personalizing all the tech features the car has. Go see Phil... he's the real deal! More
Ask for Phil Great experience. Phil Dugo listened to what we wanted and got us in the right car for us, no hassle. And Island Mazda has a great little play area th Great experience. Phil Dugo listened to what we wanted and got us in the right car for us, no hassle. And Island Mazda has a great little play area that kept our daughter happy and occupied while we figured out trim and all that. We leased a CX5 and totally happy. More
Amazing Experience The experience was fast and easy. Mike and Steve explained thoroughly and took their time to make sure we knew what we were purchasing. We purchased a The experience was fast and easy. Mike and Steve explained thoroughly and took their time to make sure we knew what we were purchasing. We purchased a Mazda CX-5 grand touring. Would recommend this to everyone. More
Former Manfredi Customer Turned Away I have leased 4 Mazda vehicles from Manfredi Mazda in the last few years, and was always very happy. When it came time time to turn in one of the leas I have leased 4 Mazda vehicles from Manfredi Mazda in the last few years, and was always very happy. When it came time time to turn in one of the leases and start a new one, the dealership had been sold and is now Island Mazda. The salesman, Mike D. was fine, but when it came time for the whole "let me get my manager" move, in comes Stephen C. This is when the whole experience turned bad. Stephen told me: "Next time dont bother coming in, call me and I will tell you no over the phone". Well, I tried to call, multiple times, and Stephen was never available, not even the decency of a call back. I traveled to NJ and found the car I wanted at a fair price. no hassles. Marcello is correct, "buying is better on this side of the bridge" , but he must mean on the New Jersey side. My next lease is up in a couple of months, guess what? Back to NJ to be treated as a valued customer. The Manfredi family spoiled us here in Staten Island with their fair, honest and ethical business practices. It seems that does not exist here anymore! More
Second time in under a year This is the 2nd time I've been to Island Mazda this year. This time for my son's first car. And again Mike Promyslousky took care of us like family. I This is the 2nd time I've been to Island Mazda this year. This time for my son's first car. And again Mike Promyslousky took care of us like family. I can't stress enough how incredibly fair, honest, and helpful Mike is. He has made this entire experience easy, fast, and stress-free -- TWICE! Thanks Mike and Mazda for making this such a pleasurable experience, especially for my kid getting his first car. No need to go anywhere else-for real!! R. Rivera More
Lease experience Smooth and stressless experience at Island Mazda,,sat down with Michael Daniell sales rep .he is very knowledgeable about Mazda ,,answered all my que Smooth and stressless experience at Island Mazda,,sat down with Michael Daniell sales rep .he is very knowledgeable about Mazda ,,answered all my questions,, as well as very organized and a pleasure to work with, A no pressure experience and thank you to Michael Ferrara for wrapping it up at the end ,,kept it short and to the point !! Thank you again!!! More
excellent The sales rep Kimberly Balbi was very professional and answered all my questions with expertise and patience. Kimberly Balbi made my experience leasin The sales rep Kimberly Balbi was very professional and answered all my questions with expertise and patience. Kimberly Balbi made my experience leasing a Mazda very easy, Also Matt Ferrara went out of his way to complete the deal,and was very professional.I am very satisfied that I worked with them.I highjy recommend the Staten Island dealership to purchase or lease a car. More

