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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

August 27, 2021

Everyone at Isringhausen was very helpful and kind.love my new car and I will definitely recommend Isringhausen. Thank you Matt for all your knowledge on Mercedes Benz vehicles. More

by voserox12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parr
Sep 07, 2021 -

Isringhausen Imports responded

Thanks for the great review and your business! We appreciate it.

August 27, 2021

Excellent service on all aspects of purchasing & delivery of my new car! High marks for completeness & ease of transactions. Appreciate their transparency & integrity! The dealership is outstanding as is our More

by D.K.MARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Custer
Aug 27, 2021 -

Isringhausen Imports responded

Thanks for the wonderful review and your business. We appreciate it! Enjoy your vehicle.

August 27, 2021

Love Brian Mitchell…if I had more to say I would have said it…you want 25 words so I’m just filling in space More

by BL_HEDDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
Aug 27, 2021 -

Isringhausen Imports responded

We understand -- 25 words is a lot pressure! Thanks for the great review!

Aug 27, 2021 -

BL_HEDDEN responded

Really?! No pressure! Don’t ask me for another evaluation….ever!

Aug 28, 2021 -

BL_HEDDEN responded

One more thing …the last time I sat at the dealership waiting for service…which was always grest…the tv was connected to Fox. I requested a more non-political station as it was apparently not a customer operated tv. I thought it inappropriate. My continued assessment would likely be unappreciated.

August 25, 2021

Everyone was great to work with and made the service go easy and smooth. Great to work with!! I have never been let down!! Best ever. More

by SPARROW92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 25, 2021 -

Isringhausen Imports responded

Thank you! We try to make servicing your vehicle as pleasant as possible.

August 24, 2021

Very happy with our experience. The staff was friendly, courteous, and professional. We especially were impressed with T J. We came looking for a Mercedes, but a Porsche caught my wife's eye and she More

by BERTLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. J. , Mark
Aug 25, 2021 -

Isringhausen Imports responded

Thanks for your business, Bert. Enjoy your vehicle. Please reach out if you have any questions.

Aug 26, 2021 -

BERTLEE responded

Thank you again for the great service that we received. special shout out to T.J.

August 23, 2021

Wonderful customer service as always. I am a 4th time buyer at Isringhausens and highly recommend the dealership along with my salesman, Mike Plohr. Servicing has always been wonderful and Jeremy Woodya More

by CMARQUISS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Aug 25, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business. As the saying goes, anyone can sell you a single car. We aim to create customers-for-life.

August 22, 2021

I have been an Isringhausen customer for more than 15 years and I work with Brad Miller. Brad is highly knowledgeable about the vehicles, including various pre-owned vehicle brands and he is completely t More

by Joe Martocchio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller and Mark Dresch
Aug 25, 2021 -

Isringhausen Imports responded

Thanks, Joe! Isringhausen is celebrating 40 years in business, thanks to loyal customers like you! We appreciate it.

August 19, 2021

Mike did an excellent job in finding a car during these difficult time. I got the car I was looking for. It’s always a pleasure to deal with Isringhausen. More

by JHAWKINS54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Aug 20, 2021 -

Isringhausen Imports responded

Thanks for your business, and enjoy your vehicle!

August 19, 2021

Great sales team striving to be helpful along every step of your purchase decision. And upon making your selection they keep you informed as the process procedes, whether it is a custom build or a vehicle More

by AFRIGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drum, Brad Miller ****
Aug 20, 2021 -

Isringhausen Imports responded

Thanks for letting us earn your business! We know you have lots of choices when buying a vehicle.

August 18, 2021

The trade in and purchase of my new X5 went smoothly and quickly. The staff did a great job making it a pleasant experience. This is a major reason why I keep coming back! More

by JANEI0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Aug 20, 2021 -

Isringhausen Imports responded

Thanks! As the saying goes, anyone can sell you a single vehicle. Our goal is to create customers-for-life.

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