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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

August 04, 2021

Always very friendly and helpful. They explain what repairs are needed, and what will be coming up in future. Great to work with each time. More

by sghofing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt,
Aug 06, 2021 -

Isringhausen Imports responded

Thanks! We're car lovers, too, and want to ensure you can enjoy your vehicle for many years to come.

August 03, 2021

I had an excellent experience working with Luke Gedaminski. If I could give six stars, I would. Thank you Isringhausen for providing top notch customer service! More

by crystalgermeraadrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Gedaminski
Aug 04, 2021 -

Isringhausen Imports responded

Thanks for the great review, Crystal, and your business! Enjoy your vehicle.

August 02, 2021

Overall great team. I will be recommending this to any friends of mine that are in the market for a great buying experience. The team I met with on Saturday were all great. They strive for a great custom More

by GREG_JOARNOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Scott and Anies
Aug 04, 2021 -

Isringhausen Imports responded

Thanks, Greg! We strive to make the customer experience as good as the cars we sell. Enjoy your vehicle, and thanks for your business.

August 01, 2021

Very good response time for service calls and reaction to immediate problems: ex: Stalled vehicles- all around good customer service ! Good local reputation and owners support our community ! More

by rjsabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl , Brandon
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the review. Glad to hear you had a positive service experience.

August 01, 2021

Love Dave Heimlich and Scott. Best car buying experience I’ve ever had was a breeze with lots of laughters. I bought a BMW X7 on this trip this has been my 4th purchases with Isringhausen. Dave has always b More

by Grace C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Heimlich. Scott
Aug 02, 2021 -

Isringhausen Imports responded

Thanks, Grace! We're celebrating our 40th year in business, thanks to loyal customers like you! Enjoy you X7.

August 01, 2021

Always timely and courteous service. I always get right in and completed quickly and right back out without delay! Everything is clearly explained before, during and after service More

by Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 02, 2021 -

Isringhausen Imports responded

Thanks, Mick! We want our service to match the quality of the vehicles we sell: the best.

August 01, 2021

The only place to do real business with impeccable people and buying a real vehicle. Rob is of upmost a gentleman and very knowledgeable in his product. More

by K.PAONI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Landers
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for your business. We appreciate it!

August 01, 2021

Everyone is very friendly and polite. They are helpful and efficient. They do excellent work on my BMW. Everything is very clean. I feel comfortable going there. Matt Teeter is very nice to me. More

by SANDRABECK112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter. I don't know who serviced my car.
Aug 02, 2021 -

Isringhausen Imports responded

Thanks, Sandra. We try to make servicing your vehicle as pleasant as possible.

July 31, 2021

Always provides courteous and professional service. My questions are always answered and staff goes above and beyond to make sure I am satisfied. I actually enjoy getting my car serviced. They make a rea More

by gldst4lif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 02, 2021 -

Isringhausen Imports responded

Thanks for the great review! We strive to make servicing your vehicle as pleasant as possible.

July 31, 2021

Everything was great except This survey has my husband’s name on it instead of mine. I thought I had this corrected at my first service visit. Please change all communications to my name… Linda Daniels. More

by LDANIELS455
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember except Charlie. He is always helpful.
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