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Isringhausen Imports

Springfield, IL

4.9
1,027 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,027 reviews

July 10, 2021

Very pleased with the courtesy and responsiveness of the Volvo service team and manager. Great experience as always. Thank you Isringhausen for delivering as promised! More

by DARRENR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 12, 2021 -

Isringhausen Imports responded

Thank you! Our service department is the lifeblood of our dealership.

July 10, 2021

I drive over 70 miles to work with dealership. Everyone is nice , fair and listen to your wants. They will work with you to get you the car of dreams. Thank More

by MKT1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Jul 12, 2021 -

Isringhausen Imports responded

Wow! That's quite a compliment! Thanks!

July 09, 2021

Everyone is professional and very kind. Gary actually called me a couple weeks later to make sure things were okay and I did have to come back in but the process is always smooth. More

by LMBUCCI5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Ron
Jul 12, 2021 -

Isringhausen Imports responded

Thanks. Glad to hear we were able to resolve your problem.

July 09, 2021

I love both the sales and service operations at Isringhausen. All personnel are knowledgeable and professional. The facilities for waiting when necessary are very accommodating. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 12, 2021 -

Isringhausen Imports responded

Thanks for the compliment, Mark. We appreciate it.

July 08, 2021

service was quick and enjoyable. I liked the video very much, it was very informative and helpful. Nik did a good job with it. Thanks More

by TENNIS300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Nik
Jul 08, 2021 -

Isringhausen Imports responded

Thanks! People seem to like the service videos. We find they're a concise, convenient way to show people the condition of their vehicle and explain recommended repairs.

July 08, 2021

Everything went great the staff is always courteous and the work was done fast. I definitely recommend coming to Isringhausen for quality service as well as sales. More

by JBH112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 09, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

July 07, 2021

Isringhausen is family owned and it shows. This family understands why I like cars, because they do too. I purchased a new car last month and there was no Baloney, just straight talk and drive away. More

by GREG@CASEVISTA.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff and Luke Isringhausen.
Jul 08, 2021 -

Isringhausen Imports responded

Thanks for the great review, Greg, and your business! Enjoy your new vehicle.

July 07, 2021

This dealership is full service: from purchase, to trade in, to transporting and to servicing my vehicle. All aspects work seamlessly and the pricing is very fair. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer, Zachary Parrish
Jul 08, 2021 -

Isringhausen Imports responded

Thanks, John! As the saying goes, anyone can sell you a single vehicle. Our goal is to create customers-for-life.

July 06, 2021

I’m very disappointed. Isringhausen fixed low hanging fruit costing $1,100, but did not address electrical issues. My car is now being totaled by insurance. Not sure I will ever deal with them again. More

by ADIOSIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Jul 08, 2021 -

Isringhausen Imports responded

Sorry you had a less-than-satisfactory service experience. May we ask which of our repair shops (Mercedes, BMW, Volvo or Porsche) did the work? Thanks.

July 04, 2021

Everyone is very helpful and also informative of the service on our vehicle. Nathan answers all our questions that we may have. Chris has always take excellent care of all Volvos. More

by corvettelael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan and Chris
Jul 06, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

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