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Isringhausen Imports
Springfield, IL
1,027 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,027 reviews
June 15, 2021
Matt arranged everything to pick my car up, bring me a loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car.... loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car.... More
by offrdk5
Verified CustomerEmployees Worked With
Matt
June 14, 2021
Excellent. I’m always pleased with the friendly, polite and professional assistance. It’s easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right and professional assistance. It’s easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right on the spot. They gave me a loaner for the few hours while the work was being done. I highly recommend Isringhausen for their product and service. More
by MBROLAND2
Employees Worked With
Brandon Homer & Cory
June 14, 2021
This was our eighth purchase from isringhausen imports. The dealer services are impeccable from sales to service. We always use our tried and trusted salesman Kent Hill to ensure a desirable outcome The dealer services are impeccable from sales to service. We always use our tried and trusted salesman Kent Hill to ensure a desirable outcome More
by kevinppratt
Employees Worked With
Mr Kent Hill and the financial guy Sean.
June 14, 2021
I found a Isringhousen to be extremely helpful professional and relational. Brian Mitchell, our salesman, went above and beyond to make sure we got in to the vehicle we wanted. professional and relational. Brian Mitchell, our salesman, went above and beyond to make sure we got in to the vehicle we wanted. More
by JADANC22
Employees Worked With
Brian Mitchell
June 12, 2021
As has been the case over the past several years I have been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in d been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in dropping a vehicle off for repairs are minimized. The service and technical staff are professional and courteous - they set the bar and it is consistently very high. More
by steve@olsongc.com
Employees Worked With
Gary Rogers and Zach Parrish
June 12, 2021
Friendly, explain what needs to be done, easy to make a service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though! service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though! More
by c.b.stone
Employees Worked With
Brandon
June 11, 2021
The service department is always very courteous, prompt and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise. and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise. More
by STMAROMA4
Employees Worked With
Brandon
June 10, 2021
This by far was my greatest experience. The video showing my car was next level. This is exactly what I like to actually show me what’s wrong and get it right. my car was next level. This is exactly what I like to actually show me what’s wrong and get it right. More
by TEXX76
Employees Worked With
Gary and the employe who work on my car
June 10, 2021
Simply the best! Top quality service, unequalled customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my ar customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my area compares. More
by DPUMA3911
Employees Worked With
Jeremy Woodyard, Matt Teeter
June 09, 2021
This is our seventh vehicle purchased at this dealership and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. The and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. They are about as good as it gets. More
by RHORWEDE
Employees Worked With
Service writers and Dave Heimlich.
