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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
519 Reviews

519 Reviews of J.B.A. Chevrolet - Service Center

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August 15, 2025

The JBA has good costumer service and quality automotive services, great people that always help. More

by EDERG9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Not a good experience again. Walk in no one greets me. I had to solicit a rep myself who I could get service with. One young lady said I could come to her (Rachel Disney) as I wa More

by juvey67one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Disney
August 10, 2025

They were awesome. I didn't have to wait long i didn't take very long More

by BARNEY.BRAMMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2025

Service was for a free oil change and tire rotation. I also had a scuff mark removed from my tailgate, which was there when I purchased the I was disappointed with the response concerning information on More

by ebkantorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

J.B.A. Chevrolet responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 02, 2025

Throw a kid under the bus. Can not repair your car according to gm protocol so fix your own problem. Make more debt even if you can’t. Ot our problem we’re too big to worry ab More

by euagene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Aug 05, 2025 -

J.B.A. Chevrolet responded

We regret to hear that your experience with us was not a more positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. J. B. A. Chevrolet at Ben Aiello, 410-766-6315

July 30, 2025

Great customer service everyone is always nice and polite there especially my buddy Dennis that works in the new building More

by ERICMOROZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2025

Rocky and how are the best. Finance was easy as could be. Buying a car doesn't get any easier More

by pasadenaumpire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe,Christina
Aug 04, 2025 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

JBA fixed the issue with my car after having to bring it in several times, they didn’t give up until they got the answer they needed to fix the problem. Thanks JBA and it was no extra charge More

by MAR4MORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ingson
Jul 30, 2025 -

J.B.A. Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2025

Very polite and informative. Kept me up to date on the progress of my vehicle. More

by allisonwhisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 27, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2025

Service was awful. Vehicle was worse after service. Had to bring vehicle back because service department did do as requested. More

by Isagonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittney
Jul 25, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you. Ben Aiello, 410-766-6315

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