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J.B.A. Chevrolet - Service Center
Glen Burnie, MD
475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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475 Reviews of J.B.A. Chevrolet - Service Center
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Verified Customer
April 29, 2025
Service is always a pleasure to work with. Both Rachel and Gerry handled intake and exit were pleasant and professional. Being able to pay online prior to pick up is convenient. Both Rachel and Gerry handled intake and exit were pleasant and professional. Being able to pay online prior to pick up is convenient. More
by CHEEK2CHEEK
Employees Worked With
I dealt with the service department, not sales. Rachel and Gerry.
April 26, 2025
Extremely knowledgeable, a pleasure to deal with, didn’t pull any punches, told you everything straight up, a pleasure pull any punches, told you everything straight up, a pleasure More
by SCOOTER899
Employees Worked With
April 26, 2025
The people doing the tire rotation should be careful in removing the tires from the car. Couple of marks on my rims. I was disappointed there. Other than that the crew does good work. removing the tires from the car. Couple of marks on my rims. I was disappointed there. Other than that the crew does good work. More
by kennyvand
Employees Worked With
April 26, 2025
great customer service and quick oil changes was kept up to date with text and emails to date with text and emails More
by rbesslingfitter
Employees Worked With
April 25, 2025
I had a 7:30 appointment and my vehicle was not looked at until after 1:30. What is the point of having an appointment. This is not good customer service. It happens all the time, but this was the worst si until after 1:30. What is the point of having an appointment. This is not good customer service. It happens all the time, but this was the worst since I have been bringing my truck in (2016). More
by bill.gabinet
Employees Worked With
Did not work with sales.
April 20, 2025
Thanks JBA for excellent service on my vehicle. Sale Rep kept me informed of the process until the completion of the damages. Sale Rep kept me informed of the process until the completion of the damages. More
by ROBINSMIFH
Employees Worked With
April 19, 2025
Great dealer - no gimmicks - straight shooters - I felt like Jason S and mgmt were willing to work with me and treated me with respect throughout. There is a reason they have been in business for 48 years like Jason S and mgmt were willing to work with me and treated me with respect throughout. There is a reason they have been in business for 48 years. Good people who treat you as they would want to be treated. More
by schaeferc00
Employees Worked With
April 19, 2025
My service visit was effortlessly scheduled, and I was waited on immediately upon arriving at the dealership. waited on immediately upon arriving at the dealership. More
by davidjanifer
April 18, 2025
Great customer service. Very knowledgeable in auto repair craftsmanship. Front desk receptionist pleasant. Front desk and lobby clean, clear of any clutter. Lead has a great Very knowledgeable in auto repair craftsmanship. Front desk receptionist pleasant. Front desk and lobby clean, clear of any clutter. Lead has a great personality, and all of the staff have a sense of humor. More
by CHARDE_FORD
