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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
503 Reviews

503 Reviews of J.B.A. Chevrolet - Service Center

Sort by
June 13, 2025

Professional. No loaner. please use rental service for customers who get free loaner if unavailable. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Not Sales
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Jun 17, 2025 -

J.B.A. Chevrolet responded

Tom, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

June 10, 2025

This is my sixth car/truck that I have bought from JBA and have not had any major problems with any of them. Follow the remaining oil/tire pressure readings and you will be fine. More

by BRIANC1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

June 07, 2025

I needed a tire rotation with my oil change. They said they could not do the tire rotation. My wheel was shaking when I got my car back from oil change and ended up getting into an accident from More

by LARISSA.SPEAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 11, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Ben Aiello, 410-766-6315 so we can work towards a resolution.

June 03, 2025

The air conditioning worked for a while and then it stopped. The coolant still leaks ! More

by PHYLLISPITT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Cotterino-Hale
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025

J.B.A. DEALERSHIP IS EXCELLENT, THE SERVICE DEPARTMENT IS OUTSTANDING AND THE STAFF IS VERY GOOD! More

by mvines101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

J.B.A. Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at J. B. A. Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Rachel, who l deal with does an excellent job. Even if she isn’t available at the time I am there for service, someone else is eager to help. More

by babybroomers4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Jun 04, 2025 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2025

I like this dealership but this last trip was not exactly the type of service I normally receive here. More

by anusonenki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Spriggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Ben Aiello, 410-766-6315 so we can understand your situation better in order to try and turn your experience around. Thank you, J. B. A. Chevrolet

May 24, 2025

My car was finished very quickly. The salesman was attentive and courteous. I was pleased with the service. More

by zesharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Report | Print
May 27, 2025 -

J.B.A. Chevrolet responded

Zesharon, we're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2025

Great dealer to work with. Got me in faster than they estimated. Got me out in a short amount of time. Greatly appreciated. More

by JLINKUS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 18, 2025

I have been going to JBA since I bought my 1st car. They explain everything to me and tell me a quote. Sometimes it is less than orginially stated so that's always a nice surprise. The service people More

by shelly21122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
May 23, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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