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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
516 Reviews

516 Reviews of J.B.A. Chevrolet - Service Center

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July 16, 2025

Have always be professional and cooperative. Good staff from sales to service department. Competitive pricing. More

by CELGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 11, 2025

Disappointed that I was shuffled around and then could not pay with credit card without paying a fee. More

by gary.hacker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not deal with Sales Department
Jul 16, 2025 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Ben Aiello, 410-766-6315

July 09, 2025

I have purchased 3 vehicles from JBA my 2 children have purchased vehicles there and I have been very busy with work this year. My new vehicle has been out of alignment for a while since about 700 miles or More

by Scott101st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

J.B.A. Chevrolet responded

Scott, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Ben Aiello 410-766-6315

July 05, 2025

Ray Kosar & Ben Buss are two of JBA’s greatest assets! Service is always prompt and reasonable. Always fair. More

by MDTruckTDSUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Kosar & Ben Buss ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Jul 10, 2025 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2025

As always JBA service department was terrific! I came in for my 125000 mile service and found out I had some issues with my oil pan gasket. They were able to get it fixes and perform all the other More

by MBruzdzinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not work with any one in sales only service!
Jul 07, 2025 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

June 30, 2025

Always receive great quality work in a timely manner. Staff is friendly and great to work with More

by Pvnowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Great service, wonderful customer experience, would highly recommend and will return for all of our service needs. More

by RESAUNDERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 01, 2025 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

June 26, 2025

Easy to make an appointment, quick in and out. Rest room very clean, as was service area More

by marcrita42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 21, 2025

The employees are very friendly and welcoming. They listen to my needs and wants and found the right vehicle and beyond. Mr. Rocky was very helpful and kind. Since we was there for a long period More

by randalldenetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

The service department was great finding the problem with my air conditioner and getting the parts needed for the repairs. More

by GLECOM1027@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Hendry
Jun 26, 2025 -

J.B.A. Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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