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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
496 Reviews

496 Reviews of J.B.A. Chevrolet - Service Center

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September 12, 2024

they always take care of my problems and keep me up dated and fix it More

by OSSQ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

J.B.A. Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

The best of the best and best place to buy a car. kind and caring.Thanks More

by hharidy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

ALWAYS FAST AND FRIENDLY. I WILL ONLY BRING MY VEHICLES TO J.B.A. FOR SERVICE More

by XOBRIT4UXO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Sep 13, 2024 -

J.B.A. Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

thank you for the service provided to me for my car. I appreciate you doing it. More

by gregjones2672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Was in and out within hour. But did not really show me or tell me where to get coffee, bathroom etc. I had to park close to street, since the cars were not pulled up all the way More

by LUTANAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Very respectful salesman, finance officer and management works well with the buyer,The dealership location is great More

by bombhead76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Jason was very knowledgeable and customer friendly. He was very willing to answer all our questions and to make himself freely available if we had any questions or concerns. More

by kswean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing J. B. A. Chevrolet and we hope to see you again.

August 30, 2024

I was updated with what was going regularly. It was nice to be aware of what and how the problem with my vehicle was going to be implemented to fix. The service advisor was exceptional. Very r More

by timberwolf105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J. Knoerlein Jr.
Sep 05, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

The customer service was excellent. He kept us up-to-date with the progress of our vehicle. More

by MEGIB56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2024

I'm giving 1 rating of 2 because - I asked if they could just check my check engine light and tell me the code and was told no because it is a Volkswagen. Then after the oil change I had to bring it back More

by KUPKAKE1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 29, 2024 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. Please reach out to Ben Aiello at 410-766-6315 when you can so we can address this situation directly. Thank you and have a great day.

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