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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
503 Reviews
Today: 9:00 AM - 8:00 PM Closed Now
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503 Reviews of J.B.A. Chevrolet - Service Center

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August 18, 2024

Service was excellent as always. Done in a timely matter. Very pleased, will continue to come back More

by GOODFELLAS669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Aug 23, 2024 -

J.B.A. Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

I will say Mr. Gerry Jackson saved the day. You can check with him on this. Went in for compressor replacement + oil change. Compressor on back order. Service dept More

by jeffgatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Jackson, the BEST. Did not deal with others.
Aug 23, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 15, 2024

Rachel Disney was very helpful knowledgeable polite kept me informed as to additional repairs needed for my vehicle More

by njsaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Disney
Aug 17, 2024 -

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

They greeted me as soon as I walked in the service area, they asked what the problem was, I told them what's wrong and they gave me a car while my vehicle was being worked on. They contacted several times More

by ewcarter66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

Good service, fair price, and done when promised. Professional, clean, friendly waiting area, with easy access to service dept. More

by millsy2000_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, J. B. A. Chevrolet

August 12, 2024

They were on point with helping me to get my truck in the shop and a loaner vehicle I dropped off my truck and was on my way in 20 minutes with a nice 2024 chevy Silverado More

by loublockingersr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Aug 16, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2024

The service was fast and everyone was friendly. I'm glad I went to JBA More

by Dawn.bragg1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

J.B.A. Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Service is always done in a timely manner. Brittney is always a pleasure to work with. She's been my service rep that last few times I've been there. More

by JEFBUT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
Aug 12, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

August 09, 2024

told them I was coming in for a recall an airbag light and while it was there to change the oil. Called to tell me it was done ALL THEY DID WAS CHANGE THE OIL. They didn't have parts so I had to bring it More

by chuie842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 12, 2024 -

J.B.A. Chevrolet responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 08, 2024

Brittney was my service rep and she was awesome to deal with. She went over and beyond. More

by stevenbonnefond
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittney
Aug 10, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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