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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
504 Reviews

504 Reviews of J.B.A. Chevrolet - Service Center

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July 12, 2024

Brittany exceeded our expectations on service, communication, and execution. Our repair was prioritized and downtime was less than 24 hours. We look forward to using JBA for all our Chevrolet need More

by KABBOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
Report | Print
Jul 14, 2024 -

J.B.A. Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing J. B. A. Chevrolet and we hope to see you again.

July 11, 2024

Have been working with John Knoerlein at JBA for years. John makes sure I am well informed. More

by jd854200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
Report | Print
Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to John here at J. B. A. Chevrolet! We look forward to your next visit! Take care!

July 11, 2024

i was today in the dealer for following service but they finished in 5 minutes literally they dont checked the whole truck for any other problem i was expecting they check my breaks and tire rotation becaus More

by luis torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Schuey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ben Aiello us at your earliest convenience at 410-766-6315 .

July 10, 2024

I CHECKED IN AND WITHIN A HOUR I HAD MY CAR BACK AND THE MAINTENACE HAD BEEN COMPLETED I COUND NOT ASK FOR ANYTHING BETTER THANK THE SERVICE DEPARTMENT FOR DOING A GREAT JOB. More

by thekeens08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Horrible customer service I have bought two truck from here and will never buy another one here again More

by SCOTT2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jul 11, 2024 -

J.B.A. Chevrolet responded

Please call Ben Aiello 410-766-6315 so we can resolve any issue.. Thank you.

July 10, 2024

Amazing service and great inventory. I was happy with my purchase and my salesman was very helpful More

by MILLS0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We're looking forward to your next visit with us!

July 09, 2024

They got the job done quick and fast. . the service was excellent.. I would recommend..!! More

by WMKNAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

July 09, 2024

Thank you for your help I need a new engine and transmission don’t have any money at this time More

by NBBOOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mose
Report | Print
Jul 10, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

First class service center! We have been using JBA service center for over ten years always exceeded expectations! More

by JRKARDASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K
Report | Print
Jul 08, 2024 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

I think it has the best people in the business working here, and I am not related to any of them. I have just liked everyone here that I have had dealings with. More

by MTBONELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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