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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
477 Reviews

477 Reviews of J.B.A. Chevrolet - Service Center

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March 30, 2025

Great dealership very polite and always goes beyond for their customer. The service department and sales departments are very knowledgeable and treat there customers like family More

by Cruiserautorepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

I was nervous about the status of my car. I mistakenly brought it in early. The staff reassured me, took the car and had it fixed in under 24 hours. Can’t thank them enough! More

by LAURIEBETH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

March 26, 2025

Brought my truck in for a routine oil change. Advertise 33 point inspection. 3 days later got alerts that brakes critically low. Was not advised they was that bad. When had someone look at it no More

by cbeall1278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who did work
Mar 28, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

J.B.A. always does the work they say they’re going to do and it’s done correctly. Everyone there is friendly and respectful and the concierge service and pick up after the service is done is very convenient More

by RICKMESSICKSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

Great service, fantastic staff especially Matt Ingson. Quick efficient and cordial. Always trust your work. More

by KARENR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ingson
Mar 27, 2025 -

J.B.A. Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

The visit was handled timely and professional ly. The problem was handled and various and other items were looked into with plans of future visits More

by THOMPSON_587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Mar 22, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

They got the job done it was a warranty repair. but they put some curb rashes on the car wheel. More

by VD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britany White
Mar 21, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 14, 2025

would not accept a service coupon that was sent to me stating it was not for my vehicle More

by C3THAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no listed
Mar 18, 2025 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. Please contact Ben Aiello at 410-766-6315 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 14, 2025

Excellent customer service by Gary,Rocky and The parts department. I always enjoy interaction with them. They are Excellent employees who care about pleasing you. More

by Edisonnross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary 5 stars.
Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 14, 2025

Excellent service and regard for the customer. Completed in a timely way. I recommend JBA. More

by cnpjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.