J.B.A. Kia

Front desk staff extremely friendly and helpful. Nice man driving shuttle. Clean waiting area. Had to come back to get same thing fixed but it was fixed and good now Nice man driving shuttle. Clean waiting area. Had to come back to get same thing fixed but it was fixed and good now More

Wonderful! JBA Kia was terrific. Had the exact vehicle that I was looking for and Brian McCauley was helpful every step of the way. JBA Kia was terrific. Had the exact vehicle that I was looking for and Brian McCauley was helpful every step of the way. More

Great customer service. They go above and beyond to make sure you and your vehicle are well taken care off. They go above and beyond to make sure you and your vehicle are well taken care off. More

JBA is such an amazing dealership Form sales to service. My whole experience was was and continues to be amazing My whole experience was was and continues to be amazing More

Great experience! Loved every thing about it! Would highly recommend this dealership. Definitely will be a returning customer. Loved every thing about it! Would highly recommend this dealership. Definitely will be a returning customer. More

It was a great experience. Very professional and courteous. Very helpful they got me a ride home since it was going to be a few days. They kept me informed on all aspects. Very professional and courteous. Very helpful they got me a ride home since it was going to be a few days. They kept me informed on all aspects. More

I bought a brand new 2024 Telluride in Feb. I was convinced into buying the extended warranty protection plan. Now to be fair to them, they willingly cancelled it too when requested by me. But I was convinced into buying the extended warranty protection plan. Now to be fair to them, they willingly cancelled it too when requested by me. But their pitch was strong so I ened up buying it again from them. In Apr, my car is at 1694 miles. I have had the need to be at the service center for 5 times now. None of the time I was provided a rental car as was a part of the extended protection plan. All i was offered was a shuttle ride to and from the service center to my work. Last time my engine light was on. They suggested to leave the car at dealership or take it home and bring again once they had the part. Again, i was refused a rental car. Luckily they managed to get the part same day from somewhere and i took my car delivery. But the experience of new car has been very unpleasant. I honestly felt, i was refused the rental service because maybe i was not American’ enough for them to receive the service. I wanted to cuss and be mad, but maybe I still have that immigrant mentality and just was calm and patient with them, terrified that they won’t fix the car completely if i showed any aggression. I just hope dealership takes some action after this review and treat all their customers equally and nicely. More

I have severe anxiety & Mark & JBA worked with my husband to make the transaction simple and less stressful. I appreciate the patience & streamlined service that allowed me to get in & out of the dealership to make the transaction simple and less stressful. I appreciate the patience & streamlined service that allowed me to get in & out of the dealership fairly quickly, with the knowledge necessary of my new Telluride. More

It was a great experience and the service representative was great to work with thank you. was great to work with thank you. More

Very polite courteous salespeople and very convenient transaction process.From start to finish never felt rushed. All our questions were answered without holding back any details transaction process.From start to finish never felt rushed. All our questions were answered without holding back any details More