
J.C. Lewis Ford Hinesville
Hinesville, GA
Filter Reviews by Keyword
By Type
Showing 113 reviews
Phil is AMAZING… he made my experience extremely pleasant and stress free. This guy was so patient, detailed and answered “ALL” questions with a smile…No pressure, he wasn't aggressive nor overbearing. He to and stress free. This guy was so patient, detailed and answered “ALL” questions with a smile…No pressure, he wasn't aggressive nor overbearing. He took the time to work numbers “to make it make sense”. Phil genuinely cared that i made the best decision. Phil went above and beyond. His level of Cust Service said a lot about his character. Thank you for making my experience AWESOME ….The $4k rebate that you found just by doing your due diligence was Icing on the cake. I was so Busy sharing my experience with my coworkers I forgot to show off my new car…lol. More
Keisha Williams(KeKe)the receptionist was the biggest help to me. She saw through my frustration and saw a person on the other end of the phone. And helped me when no one else would. She is amazing at he help to me. She saw through my frustration and saw a person on the other end of the phone. And helped me when no one else would. She is amazing at her job!!!!! Goes above and beyond her job. She'll never know just how grateful I am. She's the heart of that dealership!!!!! More
I visited there yesterday aug 12th. This was my third visit and by far the worse. Arrived 30 minutes prior to appointment(10:30 was appointed time) it was for a sync update on radio. (A This was my third visit and by far the worse. Arrived 30 minutes prior to appointment(10:30 was appointed time) it was for a sync update on radio. (About 1hr job) I never left there until 1:45. Very poor communication and very poor customer service. Only one person there tried to accommodate me. Forgot to get his name was not my service advisor. Will not be going back. Also tried buying a car from them very bad service they dealt with me for 2 weeks and then just quit answering me now I have purchased well over 15 vehicles in 12 years so not new at it. Needless to say as soon as i can get out of my current ford I’ll be done. Ford shame on you and shame on this dealership I will be servicing my vehicle elsewhere. Ford do better. More