J.C. Lewis Ford Hinesville

Straightforward and honest They talked to me with little pressure and helped sort out a trade in price. They were honest and straightforward - would recommend. They're staff was They talked to me with little pressure and helped sort out a trade in price. They were honest and straightforward - would recommend. They're staff was friendly. More

Oil Change/Tire Replacement and Passenger Mirror Repair In the years that I've been having my vehicle serviced at the Hinesville Ford the customer service and professionalism has been far better than any o In the years that I've been having my vehicle serviced at the Hinesville Ford the customer service and professionalism has been far better than any other time since Maryah has been running the office operations. The wait time not only when standing in line, but also concerning the actual vehicle service being completed has been much better under Maryah's supervision. Nicki has was very helpful with the scheduling and repairing my passenger mirror. Only two issues: #1-There was one minor issue with your parts department concerning one of the parts needed (chrome passenger mirror cover) not being ordered with the rest of the parts, but it was corrected a few days later. #2-Most service departs I've dealt with will call you when the part for your vehicle has arrived. On both instances I had to call them to find out that the parts for my mirror had arrived to their shop. More

Great will be back. Joe was awesome Sweet love iit will be back. All the people are helpful. Wife like ans love the car. Like the car and the price. Great car. Nice Sweet love iit will be back. All the people are helpful. Wife like ans love the car. Like the car and the price. Great car. Nice More

Worst experience at a dealership for service ever!!!!!!! Made an appointment to get my 2016 F150 repaired. Service rep Ash tells me the first available Friday is three weeks away, so I schedule the appt. thr Made an appointment to get my 2016 F150 repaired. Service rep Ash tells me the first available Friday is three weeks away, so I schedule the appt. three weeks in advance. The day before the appt. I receive an email and a phone call wanting me to confirm I was still bringing my F150 for repair, so I confirm the appt.. At 7:30AM, I report to dealership on time and do a walk-around on my truck with service rep to verify scratches. I give him my key and he states I'll give you a call when we check it out. At 5:00PM I decide to call the dealership to get the status of my F-150 and he tells me that they have NOT even looked at my truck and might be able to get to it Monday. I told him I drove 45 minutes from my home to the dealership one way for nothing, He apologized and said I'll tell my manager so we can take care of you. REALLY ?? Take care of me on a truck still under factory warranty. What can you possibly do to fix this? Lets see, it cost me a trip to the dealership in my F150 that still has not been repaired, a trip to the dealership and back home in my wife's car and an hour and a half of work missed for my wife to pick me up, and then another hour and a half round trip to pick my UNREPAIRED truck up. Your negligence has cost me THREE trips from 45 minutes away to your dealership that's 1.5 hours worth of gas for THREE different vehicles, and you didn't call me back Monday or Tuesday and NOBODY has contacted me yet! More

Excellent service My only complaint (which for me was not a major issue) was I had to schedule an appointment that was 3 weeks away from when I scheduled it due to cust My only complaint (which for me was not a major issue) was I had to schedule an appointment that was 3 weeks away from when I scheduled it due to customer volume. I look at it this way though it's worth the wait for good service. More

Great experience Stephen maxi vet was a great help. Full of energy and honesty. Got us an incredible deal which we didn't think possible. Will buy from him again. Stephen maxi vet was a great help. Full of energy and honesty. Got us an incredible deal which we didn't think possible. Will buy from him again. More

Wonderful team Cody Strickland is a wonderful salesman. Didn't try to sell us anything we couldn't afford or want. The whole team was wonderful. We will definitely b Cody Strickland is a wonderful salesman. Didn't try to sell us anything we couldn't afford or want. The whole team was wonderful. We will definitely be back and tell our friends More

awesome great people the sale person was looking out for me. definitely was real with up front the moment i key to look for a truck told me come think about great people the sale person was looking out for me. definitely was real with up front the moment i key to look for a truck told me come think about what u want. finally came down too getting used vehicle awesome guy this truck will be in my life for a long while More

The Works Still having a hard time trusting this Ford dealership on their workmanship. Would have been nice to have been informed on what was taking so long for Still having a hard time trusting this Ford dealership on their workmanship. Would have been nice to have been informed on what was taking so long for an oil change, tire rotation, and bulb replacement. Was there for 2 1/2 hours. Hopefully things will get better with the change of ownership. More