J.C. Lewis Ford

F 150 Service As an out of town ford owner I found myself needing immediate assistance from a local ford dealer. I contacted JC Lewis Ford in Savannah. I spoke wi As an out of town ford owner I found myself needing immediate assistance from a local ford dealer. I contacted JC Lewis Ford in Savannah. I spoke with Peggy in customer service and she made the necessary arrangements for me to get my F 150 into the service department that day. Mr. Chad Tollison was my service advisor. He could not have been nicer or more helpful in assuring me they would get to my truck ASAP and let me know what service would be required. He called me back in less than 2 hours to advise they had identified the problem and it would be taken care of first thing the next morning. Chad called me at 9:30 AM the next morning and advise the problem was resolved and in fact it was covered by warranty. Problem solved in the most professional manner by all. Thank you Peggy and Chad for making my experience with JC Lewis Ford at its finest! Respectfully, Bobby Ray Cox Roswell, Ga. More

Happ customer Came in for an oil change, which was done in a timely manner. Mr. Drummond was my service rep. He did a excellent job taking care of my truck and myse Came in for an oil change, which was done in a timely manner. Mr. Drummond was my service rep. He did a excellent job taking care of my truck and myself. I will definitely be back because of the excellent service I received. More

Service department Very professional and patient when my daughter showed up with the wrong paperwork, they gotn He issue straightened out immediately.and had the service Very professional and patient when my daughter showed up with the wrong paperwork, they gotn He issue straightened out immediately.and had the service quickly completed More

Upsetting I went in for an oil change & ended up costing $128. Usually Dan Holton helps me but he was out so a young man named Chad was the service guy that as I went in for an oil change & ended up costing $128. Usually Dan Holton helps me but he was out so a young man named Chad was the service guy that assisted me. Chad did not explain clearly to me replacing the filters & the cost. I had a coupon for $39.95 for an oil change. When he called & left me a message how much I called right back to ask why! I am a single mother/grandmother & had to figure out how to pay for it. He said "You signed the paper". It was my fault I signed without reading, because I was use to Dan explaining everything to me.....last oil change I will get there, unless maybe if I can get Dan & I make sure I read everything. So just be sure to read everything before signing!! More

Oil Change The service department was awesome Mr. Berry was awesome they exceeded my expectations. Will return in the future got there at 7:45am out by 9:00am Gr The service department was awesome Mr. Berry was awesome they exceeded my expectations. Will return in the future got there at 7:45am out by 9:00am Great time More

Just an oil and filter change, Barry was a very great service employee, He got me in and out as fast as he could, JC Lewis Ford is a very great dealership Barry was a very great service employee, He got me in and out as fast as he could, JC Lewis Ford is a very great dealership More

Ford Edge Cooling System Thomas Noel was very attentive to my service needs on a Ford Edge. He took the time to explain the service process and costs associated with the repai Thomas Noel was very attentive to my service needs on a Ford Edge. He took the time to explain the service process and costs associated with the repair and also suggested other things I may want to consider as the routine maintenance on the car. Gave a good explanation of repairs made to the car and let me know if anything was not done to my satisfaction to let him know. It was a pleasure dealing with him. More

JC lewis has a very good service dept. Had my first oil change at JC lewis Ford .Barry Drummond was my service manger.I had a AC problem.So far it is resolved.I was treated kindly and profe Had my first oil change at JC lewis Ford .Barry Drummond was my service manger.I had a AC problem.So far it is resolved.I was treated kindly and professionally with my service needs.I would recommend Barry Drummond to others who ask how my needs were met.He answered my question on my AC unit.And If any follow up is needed ,Barry is willing to take care of the problem.He and his people made sure my car 2015 mustang was in good hands.It was protected and washed when I went to pick it up. More

service and replacing parts I was very happy this time had a bad experience last .replace clip on driver seat replace letting on outside passages door i was completey happy this I was very happy this time had a bad experience last .replace clip on driver seat replace letting on outside passages door i was completey happy this go round More

Great visit My visit to the service department was both thorough and friendly. Ashley Parker and Mr. Brandon, my technician went out of their way to take care of My visit to the service department was both thorough and friendly. Ashley Parker and Mr. Brandon, my technician went out of their way to take care of me and my car!! More