J.C. Lewis Ford

Upsetting I went in for an oil change & ended up costing $128. Usually Dan Holton helps me but he was out so a young man named Chad was the service guy that as I went in for an oil change & ended up costing $128. Usually Dan Holton helps me but he was out so a young man named Chad was the service guy that assisted me. Chad did not explain clearly to me replacing the filters & the cost. I had a coupon for $39.95 for an oil change. When he called & left me a message how much I called right back to ask why! I am a single mother/grandmother & had to figure out how to pay for it. He said "You signed the paper". It was my fault I signed without reading, because I was use to Dan explaining everything to me.....last oil change I will get there, unless maybe if I can get Dan & I make sure I read everything. So just be sure to read everything before signing!! More

Oil Change The service department was awesome Mr. Berry was awesome they exceeded my expectations. Will return in the future got there at 7:45am out by 9:00am Gr The service department was awesome Mr. Berry was awesome they exceeded my expectations. Will return in the future got there at 7:45am out by 9:00am Great time More

Just an oil and filter change, Barry was a very great service employee, He got me in and out as fast as he could, JC Lewis Ford is a very great dealership Barry was a very great service employee, He got me in and out as fast as he could, JC Lewis Ford is a very great dealership More

Ford Edge Cooling System Thomas Noel was very attentive to my service needs on a Ford Edge. He took the time to explain the service process and costs associated with the repai Thomas Noel was very attentive to my service needs on a Ford Edge. He took the time to explain the service process and costs associated with the repair and also suggested other things I may want to consider as the routine maintenance on the car. Gave a good explanation of repairs made to the car and let me know if anything was not done to my satisfaction to let him know. It was a pleasure dealing with him. More

JC lewis has a very good service dept. Had my first oil change at JC lewis Ford .Barry Drummond was my service manger.I had a AC problem.So far it is resolved.I was treated kindly and profe Had my first oil change at JC lewis Ford .Barry Drummond was my service manger.I had a AC problem.So far it is resolved.I was treated kindly and professionally with my service needs.I would recommend Barry Drummond to others who ask how my needs were met.He answered my question on my AC unit.And If any follow up is needed ,Barry is willing to take care of the problem.He and his people made sure my car 2015 mustang was in good hands.It was protected and washed when I went to pick it up. More

service and replacing parts I was very happy this time had a bad experience last .replace clip on driver seat replace letting on outside passages door i was completey happy this I was very happy this time had a bad experience last .replace clip on driver seat replace letting on outside passages door i was completey happy this go round More

Great visit My visit to the service department was both thorough and friendly. Ashley Parker and Mr. Brandon, my technician went out of their way to take care of My visit to the service department was both thorough and friendly. Ashley Parker and Mr. Brandon, my technician went out of their way to take care of me and my car!! More

Everyone was very nice especially mr Barry. This is the easiest dealership to bring your vehicle for service. You just drive up and they take care of your needs. Including making sure youre comf This is the easiest dealership to bring your vehicle for service. You just drive up and they take care of your needs. Including making sure youre comfortable while you wait. Service is taken care of in a timely manner. Very impress with the cleanliness and professionalism of the entire service department More

Great repair experience We recently took our 2012 Focus in for some general maintenance work and some warranty work. The service team did a great job working on the vehicle We recently took our 2012 Focus in for some general maintenance work and some warranty work. The service team did a great job working on the vehicle and delivered it back to us in fairly short order, even though the warranty portion required them to order a number of parts. Mike Schum was our service adviser and kept us up to date on the status of the repairs. I would recommend giving JC Lewis a try. More

Excellent service Thanks to Barry Drummond at JC Lewis Ford for making my experience a positive one! He helped me understand the issues and helped put together a plan t Thanks to Barry Drummond at JC Lewis Ford for making my experience a positive one! He helped me understand the issues and helped put together a plan to fix my brakes! More