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J.C. Lewis Ford
Savannah, GA
591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 591 reviews
November 19, 2016
Good / 2003 Explorer Dan Holton was patient and helpful when my Explorer had a small electrical problem. I bought my Explorer from JC Lewis thirteen years ago and has been Dan Holton was patient and helpful when my Explorer had a small electrical problem. I bought my Explorer from JC Lewis thirteen years ago and has been a great vehicle. When the time comes I'll buy from JC Lewis and I'll talk to Dan when it needs service. The only problem I see with JC Lewis is that their vehicles last to long. Bruce Sandefur More
by Brucifur
Employees Worked With
Dan Holton
November 11, 2016
F-250 truck repairs My experience with the J.C. Lewis service center has not been without its moments of dissatisfaction, but I must say they have performed beyond my exp My experience with the J.C. Lewis service center has not been without its moments of dissatisfaction, but I must say they have performed beyond my expectations more times than not. Their staff has always worked with me to resolve any issues that I found disturbing, (few as they have been). I have never driven away feeling like I was not given proper service and respect. I would encourage any persons looking to do business with a dealership here in the Savannah area, to give J.C Lewis their shot at serving your needs. More
by Craftmaster
Employees Worked With
Michael Offer, Peter Hershey, Robert Rentz
November 06, 2016
Service experience was great! Service associate was excellen Took my care in for service and the experience was great. Service associate was excellent! Service was done in very timely manner. Will go back for se Took my care in for service and the experience was great. Service associate was excellent! Service was done in very timely manner. Will go back for service. More
by Cherry Fitton
Employees Worked With
Thomas Noel (I think)
November 06, 2016
Barry is Better!! I had an extremely busy week however, I was able to schedule an appointment to get a part that was previously ordered for my car. Barry allowed me to I had an extremely busy week however, I was able to schedule an appointment to get a part that was previously ordered for my car. Barry allowed me to schedule a 5 o'clock appointment, even though they closed at 6. When I checked in I explained that I had a dinner reservation; Barry checked me in and we looked at the car with me explaining that the part just popped out and then back in. I went to go wait within minutes I see Barry with the part getting ready to put it in my car! I was so happy and excited. Barry is what customer service is all about: caring, motivated, proactive! More
by Rubyred
Employees Worked With
Barry Drummond
November 05, 2016
Had Maintenance done .Excellent service and out in 2 hours! Maintenance done on ford.Thomas advised me as to what was going on all the way through. Done, out in 2 hours,All work completed as i was told. Maintenance done on ford.Thomas advised me as to what was going on all the way through. Done, out in 2 hours,All work completed as i was told. More
by Charles
Employees Worked With
Thomas Noel (SERVICE)
November 05, 2016
Problem Solved In a routine oil change there was a problem with the service and the advisor and service manager did not sugar coat the issue. They resolved the probl In a routine oil change there was a problem with the service and the advisor and service manager did not sugar coat the issue. They resolved the problem and wanted to comp the service but their honest and prompt actions were more than satifatory to me! This is a large facility and issues will happen and it is great to see people that "Want to make it right". Dick More
by 111111111
Employees Worked With
Dan Holton Chase Roble
November 04, 2016
Service Chad got me set up for an appointment to do the works on my wife's car. I arrived at 4pm appointment and they immediately checked my car in. I was abl Chad got me set up for an appointment to do the works on my wife's car. I arrived at 4pm appointment and they immediately checked my car in. I was able to make one lap looking on the lot and Chad called me. I was done and ready to go.They even ran it throught the car wash. Thank you More
by Mr. Ty
Employees Worked With
Chad
November 04, 2016
Vehicle Repair I broke down in Tybee Island and had my vehicle towed to your dealership. All I can say is Ashley Parker should be given an award. She was first class I broke down in Tybee Island and had my vehicle towed to your dealership. All I can say is Ashley Parker should be given an award. She was first class and very professional. She kept me informed every step of the way. Great repair and not near as expensive as I had thought it was going to be. More
by Whitesharkoi8u
Employees Worked With
Ashley Parker
October 26, 2016
Recall and Oil Change Service was fast. My only complaint was after I left and got a few miles away my low tire pressure light came on. I pulled over and checked and all f Service was fast. My only complaint was after I left and got a few miles away my low tire pressure light came on. I pulled over and checked and all four tires were low. Seems like the pressure would of been checked during rotation. More
by Chris81
Employees Worked With
Don't remember
October 25, 2016
Quality service J. C. Lewis Ford is a friendly and courteous dealer. It was easy to set up an appointment and get my vehicle in out in a timely manner. I love working J. C. Lewis Ford is a friendly and courteous dealer. It was easy to set up an appointment and get my vehicle in out in a timely manner. I love working with Chase Roble and Ashley Parker, they always speak to me and remember my name; which is huge in this market. Thank you guys for taking such good care of me. Nathan Edenfield More
by Nathan
Employees Worked With
Chase Roble
