J.C. Lewis Ford

Great service team Took my car for service they call me and make some recommendations to keep my car running smooth and avoiding future mechanical failures appreciate th Took my car for service they call me and make some recommendations to keep my car running smooth and avoiding future mechanical failures appreciate the time and help More

Friendly and organized. I've only just recently purchased my 2015 Transit Connect Titannium within the last year. I've only had to take it in for scheduled maintenance and a I've only just recently purchased my 2015 Transit Connect Titannium within the last year. I've only had to take it in for scheduled maintenance and a low air pressure warning. From the greeters to the people who process your information, they show a high degree of professionalism and courtesy. They even give you telephone reminders of your appointment. I would highly recommend them for your service needs. More

Completely Satisfied Service from all Departments!!!!!!! Recently purchased my 2016 Ford GT Mustang......I was Completely happy from start to finish of my purchase.....My Salesman David McCalla was the BEST Recently purchased my 2016 Ford GT Mustang......I was Completely happy from start to finish of my purchase.....My Salesman David McCalla was the BEST of all my experiences I have had in the car buying business....Since 2011 I have been blessed to have purchased 6 new Vehicles..(3 Different Dealerships)...But by far he was the best!!!!!!!!.....Sales Manager David Ditman was Awesome as well!!!...Service Advisor Barry Drummond from Service Dept Awesome as well......So needless to say folks anything you need if you visit these wonderful people, you will have a COMPLETELY wonderful and satisfied experience...... Thanks to all you guys love my baby!!!!! Angie Terrell More

Thanks for getting me back on the road! During a very stressful finals week JC Lewis Ford was there for me when I blew out my tire and needed to get right back to work. Thanks so much for t During a very stressful finals week JC Lewis Ford was there for me when I blew out my tire and needed to get right back to work. Thanks so much for the fast service and for the great price! I look forward to working with you again -- just maybe not during finals next time. More

Collision repair The guys did a great job coordinating with my insurance company and I in getting all parts and work done in a timely manner. I would like to say thank The guys did a great job coordinating with my insurance company and I in getting all parts and work done in a timely manner. I would like to say thank you to Eric Bravo and his team for working so hard and calling me more than once to let me know exactly what was going on. It is refreshing to work with such an organized group and they treated me like they had known me for years. I got my truck back and it looks great. I would go back and let them do my work next time as well, hopefully that want be necessary. Thank you J. C. Lewis Ford. Nathan Edenfield Richmond Hill, Georgia More

Waited to long for a battery! Went in for a dead battery that was under warranty and had to wait 3.5hrs with a sick 2yr old. Not fun! Mike was very nice about warning me about the Went in for a dead battery that was under warranty and had to wait 3.5hrs with a sick 2yr old. Not fun! Mike was very nice about warning me about the possible wait but 3.5hts is a bit excessive. Mike stated for it to be covered under warranty they have to charge it completely then see what the computer states (Im not blaming Mike, im blaming the clowns who made up the rules for the warranty) They put a new battery in but the warranty does not renew??? It still goes from the original battery purchase date. Knowing this, I had just assume buying from a local store that will test the battery in 3-5 minutes and change it in 10. It's ridiculous that they have to completely charge the battery before the warranty will cover it. I will not buy a battery from here again to have sit and wait that length of time for a very quick fix. I sure hope someone in the warranty department reevaluates the unnecessary evaluation of the dead battery. More

Best service ever!!! :-) :-) :-) :-) This is my 5th car I have from J.C.Lewis,I deal with great service and People never had a problem thank you J.C.Lewis This is my 5th car I have from J.C.Lewis,I deal with great service and People never had a problem thank you J.C.Lewis More

New F150, no A/C. Service got my brand new F150 in the shop fast, and quickly found and repaired the problem. Very professional and well trained personnel. Thank you JC Service got my brand new F150 in the shop fast, and quickly found and repaired the problem. Very professional and well trained personnel. Thank you JC LEWIS Ford. More

Service department We took our truck in for some recall work and was told we needed some front end work done. We agreed since we already had the truck there. We should h We took our truck in for some recall work and was told we needed some front end work done. We agreed since we already had the truck there. We should have taken it to the shop we usually use instead! Because of the front end work being done, we were told we would need to also get an alignment done. The truck was in alignment when we took it in (alignment was not one of the front end issues) but after the work was done, including the alignment, the truck is pulling to the right. So we took the truck back the same day we picked it up. Today we are called and told the machine they align with says it is fine and that if it is pulling to the right it is probably because we have larger tires and rims on it. Well I could possibly believe that if there was an issue with the alignment when we took it in there. Never again - should have went with my gut. Thought thing might have changed there but they have not. More