J.C. Lewis Ford

Ensured was made right Had to take my 2016 F250 in for a couple of issues and when I left they knew I was not the most happy person in the world. Before I even made it home Had to take my 2016 F250 in for a couple of issues and when I left they knew I was not the most happy person in the world. Before I even made it home Mr. Mike Offer was already made aware. He told me when I got time to bring it back and it would be made right. When my wife took it back he, the Service Manager and the Body Shop Manger met her there, listened to her, escorted her to a loaner car then called her when it was ready. When she got there it was fixed right and they even did the first oil change for free. It is when things don't go as planned that determines the true charter of someone. Mike and the whole team did what it took to make it right. Keep up the good work. More

Regular maintenance on vehicle My experience with this dealership has once again rose above my expectations. I was early for an appointment and they willingly took my vehicle in ah My experience with this dealership has once again rose above my expectations. I was early for an appointment and they willingly took my vehicle in ahead of time. My service technician explained in detail just exactly they did on this visit and what is expected to be required at my next visit. I cannot ask for any better service than what I receive at JC Lewis Ford. More

Great Service Dan Holton, my service advisor, was wonderful.. He kept me informed thru entire process. I am very pleased with my experience. I would recommend taki Dan Holton, my service advisor, was wonderful.. He kept me informed thru entire process. I am very pleased with my experience. I would recommend taking your vehicle to JC Lewis. More

Amazing The service department is now outstanding!!! I have had problems a while back but now I am impressed. I dealt with Robert and he was professional as The service department is now outstanding!!! I have had problems a while back but now I am impressed. I dealt with Robert and he was professional as well as understanding and he delivered as promised. Tracy in the rental area should also be commended, she is a working machine with a great smile and friendly temperament. Thank-You making my visit a pleasure!!!! More

Great service Dept and manager Mike Offer is outstanding had a problem and he was extremely fair in the price and fixing the issue. Great job took extra time but got the issue fixe Mike Offer is outstanding had a problem and he was extremely fair in the price and fixing the issue. Great job took extra time but got the issue fixed More

truly amazing!!! On a scale of 1-5 I would give JC Lewis a 6.5 It was as much fun as I have ever had buying a car. New or used. Steve and Joe get brownies and cookies On a scale of 1-5 I would give JC Lewis a 6.5 It was as much fun as I have ever had buying a car. New or used. Steve and Joe get brownies and cookies for life.Just can't say enough about how they made My wife and I fell like a member of their family. We will buy Ford for the rest of our life.(I'm 98 just saying) LOL. I hope I have the chance to send a lot of people to Steve. Jim and Bette Stewart. More

Great service! Thank you to Barry and all the terrific guys in the service department. You are wonderful to work with and I'll be back. Recommend you highly. Thank you to Barry and all the terrific guys in the service department. You are wonderful to work with and I'll be back. Recommend you highly. More

Hi, Mike, the service department repaired a flat tire 100% Hi, Mike, The service department repaired my flat tire 100% OK. And thank you for repairing two recalls in the past year. Thank you again, Stu Hi, Mike, The service department repaired my flat tire 100% OK. And thank you for repairing two recalls in the past year. Thank you again, Stu More

Exceeding a customers expectations We have done business with J. C. Lewis Ford for a number of reasons; most especially because they put the customer first. Our 2011 Ford Escape develo We have done business with J. C. Lewis Ford for a number of reasons; most especially because they put the customer first. Our 2011 Ford Escape developed a problem, I called J. C. Lewis Ford Service and had the good fortune to be connected to Dan Holton. He told us to have it brought in and they would see what the problem was. We had it towed and dropped off. Dan was in constant communication with us, the car was repaired quickly and we were not inconvenienced in at all. It is truly a blessing to have someone say they will call you back shortly, and then actually do it. We have brought several cars from J. C. Lewis in the 20 plus years that we have lived here, and will continue to do so. More

5000 Mile Checkup I called your dealership to schedule my appointment. Dan Holton said it would take 1 hour. It did just like he said, He gave me his business card twic I called your dealership to schedule my appointment. Dan Holton said it would take 1 hour. It did just like he said, He gave me his business card twice. Showed me around the entire dealership. Asked what I liked about my vehicle. Told me he was my service advisor. I could call him any time with any questions. I should contact him directly to arrange my next appointment. He was wonderful. It was fabulous experience. More