J.C. Lewis Ford

Always Prompt In Responding Although my car was not serviced at the time of my inquiry, the staff provided us with a prompt diagnosis as well as a cost analysis for future servic Although my car was not serviced at the time of my inquiry, the staff provided us with a prompt diagnosis as well as a cost analysis for future service if needed. For the past 20 years plus we have a great relationship with all of the employees from the receptionist to the service personnel. We will always choose JC Lewis Ford to purchase our next vehicle(s) and service when needed. Dr. and Mr. Kelly G. Kolman More

Disatisfied with service Took my F-350 in for service and (the works) and did not receive the works. Instead they kept my truck for 3 day because of an unrelated problem with Took my F-350 in for service and (the works) and did not receive the works. Instead they kept my truck for 3 day because of an unrelated problem with the diesel exhaust fluid, after they fixed it they forgot to do the actual do the service I brought in for. The service manager never called me to give a status on what was wrong with my truck. I only found out because I called him toward the end of the day to ask if my truck was ready. They never rotated my tire which means they didn't inspect my breaks. For $129 service I expect a lot better service or at least do the service I'm paying for. Overall very poor service. More

Excellent service! Mr. Barry Drummond was my service professional and provided excellent service. I dropped off my car for my regular 5000 mile oil change. Mr. Drummon Mr. Barry Drummond was my service professional and provided excellent service. I dropped off my car for my regular 5000 mile oil change. Mr. Drummond called me when my car was almost finished to ask if I wanted the recommended services that were needed and called me again when my car was ready. Now that's service. Thank you. More

Kept His Word I spent 4 mos looking for the exact F-150 Sport Pick Up. Black Interior & Lithium Grey Exterior. I had other 'wants' on my punch-list that were specif I spent 4 mos looking for the exact F-150 Sport Pick Up. Black Interior & Lithium Grey Exterior. I had other 'wants' on my punch-list that were specific and exact. Mr Offer made a personal phone pitch on Memorial Weekend to me with a promise he could deliver the truck & the payment I wanted. The man kept his word. The Sales Associates (sans one finance guy...) were very professional and thorough. They also gave me a deal on a spray in liner (which was on my punch-list) at cost. Though Mr Offer didn't recall the request he still made it happen. To top it off, they ordered a tailgate bumper that'd been damaged during the spray in procedure. No questions asked. Steve H & Mike O are A-OK with me. Love my truck! More

Excellent Service !!!!! Made an appointment for oil change and update on my car and everything went very well. Barry was my guy and he did it right!! Thanks CACrow Made an appointment for oil change and update on my car and everything went very well. Barry was my guy and he did it right!! Thanks CACrow More

Excellent Service Excellent service department, the best!!! I have been coming to JC Lewis for years and still impressed with service department. Fast check in, attent Excellent service department, the best!!! I have been coming to JC Lewis for years and still impressed with service department. Fast check in, attention to detail, rep listen to your concerns and problems so they can fix it first time. The new service department is new, clean and very well organized. The entire building has been renovated to present you with a professional appearance to reflect this dealership. I will recommend this dealer to anyone. Thanks to a very proffesional personel it's what make a very nice experiense when buying Ford. Thank you More

Excellent Service Experience Great service experience at JC Lewis Ford. My Service Advisor, Barry Drummond immediately recognized I am a car enthusiast and that my Shelby GT500 is Great service experience at JC Lewis Ford. My Service Advisor, Barry Drummond immediately recognized I am a car enthusiast and that my Shelby GT500 is special to me. The service team and Barry made sure my car was well taken care of as well as returned to me sooner than promised. I am very pleased with their attention to detail and quality of work performed. I will be back. More

Business as usual I had JC Lewis service my vehicle since I bought it 5 1/2 years ago. I received prompt, professional service as usual. Dan took care of everything and I had JC Lewis service my vehicle since I bought it 5 1/2 years ago. I received prompt, professional service as usual. Dan took care of everything and kept me informed. JC Lewis is not the closest Ford dealer to my home, but it is the one I chose for my maintain and service my vehicle. More

THANKS FOR YOUR GREAT CUSTOMER SERVICE! As a life long driver of Ford automobiles I am both impressed and appreciative of your excellent service center. Being a retired pastor after 40 yea As a life long driver of Ford automobiles I am both impressed and appreciative of your excellent service center. Being a retired pastor after 40 years of service, I have experienced service departments that were less than eager to work on my automobile because I purchased it from another dealership! Not the case with JC Lewis. The layout of your facility is wonderful too. Also, Mr. Barry Drummond took very good care of me. Thanks for a wonderful experience, if there is such a thing when one is having to make repairs to their automobile! Rev. Michael E. Farmer More

Wonderful Service I dropped my vehicle for the day while I was working out of town in the Savannah market. Within just a few minutes of dropping my vehicle, I received I dropped my vehicle for the day while I was working out of town in the Savannah market. Within just a few minutes of dropping my vehicle, I received an email advising it was in queue for service and a link provided for updates. I had picked up a vibration on the way in from Atlanta and thought maybe just time to balance my tires ( I am in the wholesale tire business ). The team at J.C. Lewis discovered a missing weight from my driveshaft and explained it was under my powertrain warranty. Wow, and I thought it was just tires. The did continue and balanced my tires as asked which made it much better. Unfortunately, parts were not readily available so I will get it replaced in Atlanta. great team, great process and friendly smiles!! I would recommend locals and out of towners alike to use them if service needs arise. Thank you, More