J.C. Lewis Ford

great service dept. My wife and I was visiting Savannnah for the weekend when my car broke down, finally got the car towed to the dealership 1/2 hour before closing time My wife and I was visiting Savannnah for the weekend when my car broke down, finally got the car towed to the dealership 1/2 hour before closing time (2:00) on Saturday and Chase (who I had talked to previously on the phone) got a tech (sorry I don't know his name but was a great guy) right on it and within 45 minutes we were back on the road (which included getting the part delivered from NAPA) the whole service staff stayed late just to help us (strangers) out and was so gracious about it.... thank you again!!! More

Internet Sales I started my search for a new vehicle about a month ago. I had no luck with local dealers within 15 miles of my home. I sent out a few queries to deal I started my search for a new vehicle about a month ago. I had no luck with local dealers within 15 miles of my home. I sent out a few queries to dealerships in the Statesboro and Augusta area. Brandon Whitener from JC. Lewis contacted me promptly, and without excessive pressure to come "visit" the dealership like all of the rest of the responses. Instead, he went right to work on finding me a 2014 F-150. He communicated with me for about a week, until he finally located an awesome truck. We agreed that it was the perfect truck for me, and without any resistance offered us a great trade in and price on the new vehicle. I was able to come the next evening to pick up the truck, all of the paperwork was ready to go, and an hour later I was driving home. I have dealt with the mostly un pleasurable experience of buying a new vehicle a few times, but this was the easiest and best experience I have ever had in purchasing a new vehicle. I will and would recommend Brandon to anyone who is interested in buying a new Ford Vehicle! More

Good Experience With This Dealer I have now purchased two (2) vehicles from this dealer. Both times I used Tim Talley as my sales consultant. Each purchase has been hassle free, str I have now purchased two (2) vehicles from this dealer. Both times I used Tim Talley as my sales consultant. Each purchase has been hassle free, straightforward and easy to complete. Tim has been at this dealership for over 15 years which is kind of rare for this business. Tim has earned my trust and confidence as I am sure he has from many customers over the years. His length of service at this dealership would be a testament to those qualities. The two vehicles (both used) I have purchased have been trouble free. There used vehicle inspection and reconditioning program is top notch and allows you to purchase pre-owned/used with confidence. The follow up from Tim and the sales department has been through. By the way, make sure Larry Bonorato handles your paperwork in the business office. He is very knowledgeable and works to ensure you are getting the best value. I highly recommend this dealership! More

Straightforward, honest, professional, clean, well-presented I've trusted this dealership since the first time I brought my car there. I was having slight car trouble, and when they looked it over and found noth I've trusted this dealership since the first time I brought my car there. I was having slight car trouble, and when they looked it over and found nothing wrong with it, they gave it back to me without charging me for the inspection. (Problem turned out to be temporary and non-mechanical.) Since then I've brought it in several times for routine and unexpected maintenance. Recently though, I've become less confident in them. When my exhaust system developed a hole, I took it straight to JC Lewis. They called and told me where the problem was and how much it would cost to repair. My car required a new y-pipe (with catalytic converters) which they said would have to ship from Detroit and would be the majority of the cost. My issue was this: JC Lewis told me the exhaust pipe alone was $2900, but online all of the aftermarket y-pipes I saw were in the $500-700 range (including catalytic converters). This made me suspicious, but I went ahead and paid for the repairs. I still wonder if I couldn't have saved a ton of money by buying the part myself and having a garage install it. I suggest doing research before you bring your car in for any special repairs. More

Quick and Professinal We were in and out for an oil change and tire rotation in less than an hour with a scheduled appointment. The employees made sure me and my kids had We were in and out for an oil change and tire rotation in less than an hour with a scheduled appointment. The employees made sure me and my kids had appropriate television to watch, understood where the restrooms were, and genuinely wanted to make sure we were comfortable during our wait. More

Outstanding care and service J.C. Lewis Ford has consistently gone over and above my expectations over the years. They have had a very personal approach from General Manager Mike J.C. Lewis Ford has consistently gone over and above my expectations over the years. They have had a very personal approach from General Manager Mike Offer on down through the entire staff take care of my auto purchase, service, and repair needs. I now live in Florida, but still use their facility for major repairs and TLC. When it's time to buy again, I will definitely travel to this dealership in Savannah to ensure the best and fairest dealership experience. More

Excellent Customer Service Tim Humphrey is an outstanding salesman and his customer service and work ethics are impeccable. Also compliments to Jim Mock who also delivered excel Tim Humphrey is an outstanding salesman and his customer service and work ethics are impeccable. Also compliments to Jim Mock who also delivered excellent customer service. More

Service Had my Ford F150 in for routine service on 19 May. Cannot express how impressed I was with the personnel and the service received. They insured that Had my Ford F150 in for routine service on 19 May. Cannot express how impressed I was with the personnel and the service received. They insured that everything that I had wanted to do completed on my vehicle was done and in record time. I was in and out of their service department in less than an hour. Thanks for all your hard work and concern for your customers. More