J.C. Lewis Ford

Excellent Customer Service Tim Humphrey is an outstanding salesman and his customer service and work ethics are impeccable. Also compliments to Jim Mock who also delivered excel Tim Humphrey is an outstanding salesman and his customer service and work ethics are impeccable. Also compliments to Jim Mock who also delivered excellent customer service. More

Service Had my Ford F150 in for routine service on 19 May. Cannot express how impressed I was with the personnel and the service received. They insured that Had my Ford F150 in for routine service on 19 May. Cannot express how impressed I was with the personnel and the service received. They insured that everything that I had wanted to do completed on my vehicle was done and in record time. I was in and out of their service department in less than an hour. Thanks for all your hard work and concern for your customers. More

Service Very quick and easy, excellent service at desk and short wait even without appointment . Will return. Very quick and easy, excellent service at desk and short wait even without appointment . Will return. More

No Hassle Our sales person listened to our wishes to not be hassled as we made our decision. Provided us with what we needed. Excellent Service Provided Our sales person listened to our wishes to not be hassled as we made our decision. Provided us with what we needed. Excellent Service Provided More

great experience my wife and I were greeted in the lot right away. the salesperson listened to what we wanted and got us the car we wanted at a good price. he even le my wife and I were greeted in the lot right away. the salesperson listened to what we wanted and got us the car we wanted at a good price. he even let us know that we qualified for an extra discount when he found out my wife worked at Kroger. we were completely satisfied. More

Great service My husband and I came in on a late Saturday afternoon to trade in my Ford Edge for a new Ford Fusion with our 3 children (the youngest was 18 months). My husband and I came in on a late Saturday afternoon to trade in my Ford Edge for a new Ford Fusion with our 3 children (the youngest was 18 months). It took awhile to go through the process due to our challenging credit. Rodney was super patient and so easy going. We didn't finalize everything until well after closing but he never once complained. Took the car for the first maintenance and was very impressed with the service department and the updates received while waiting. Highly recommend. More

Very prompt service especially TC Palmer I was traveling from Florida to New Hampshire and had an air conditioning problem. Pulled in to JC Lewis and was able to get immediate help. They co I was traveling from Florida to New Hampshire and had an air conditioning problem. Pulled in to JC Lewis and was able to get immediate help. They corrected the problem and I was on my way in no time at all. Thanks very much for your good help! More

Excellent attention to detail My husband and I got The Works yesterday. My husband determined that lug nuts were properly torqued, tire pressures exactly correct, all fluid levels My husband and I got The Works yesterday. My husband determined that lug nuts were properly torqued, tire pressures exactly correct, all fluid levels were brought up to the max marks, and the oil change was done very neatly with the oil level brought up to exactly where it should be. The Technician did a good job! More

Repeat Customer I would like to thank Tim Debrov for doing such a nice and quick job of meeting my needs and finding the truck I was looking for. Something my Florida I would like to thank Tim Debrov for doing such a nice and quick job of meeting my needs and finding the truck I was looking for. Something my Florida Ford Dealers couldn't do. A special shout out to David Jung for remembering who I was from four years ago. Great job guys!!!!! More

Very professional and thorough We had an intermittent problem with the steering of our new 2015 Ford Explorer Sport. It was frustrating because the mechanics could not reproduce the We had an intermittent problem with the steering of our new 2015 Ford Explorer Sport. It was frustrating because the mechanics could not reproduce the shake we were experiencing. After several attempts they called in a special Ford engineer who diagnosed the problem. A part was replaced and JC Lewis had the engineer back to check it out before releasing it to us. At all times, Chase, our mechanic was attentive and kept us informed of the progress. Mike Offer also met with us to assure us they were doing everything to correct the problem. We were impressed by the professionalism and personal service we received. More