J.C. Lewis Ford

I was ready to walk out the first 5 minutes after meeting the sales manager. His flippant comment when I pointed out there was no law that said I had to pay the document fee invoked a response from him that the sales manager. His flippant comment when I pointed out there was no law that said I had to pay the document fee invoked a response from him that 'Fine. I'll just raise the price up another $500 and a laugh. This was however the truck my husband wanted, a Toyota Tacoma which needed a couple small things done to it. We wrote out the check for the entire amount of the truck fully expecting that the work would be completed by the following Monday as was promised. (This was Friday night 12/9). On Monday my husband was told the truck would be ready on Friday (12/16). When he called Thursday he was told the part had not even been ordered and no one know when it would be ready. The reason for the delay he was told was because of the Tsunami, 2 years ago. They certainly didn't have a problem putting the check into clear. It's a shame they can't move that fast for their customers. WORST. EXPERIENCE. EVER. More

My air conditioning has been giving me trouble the last few weeks. I took the car to JC Lewis Ford to see about having the air conditioning system looked at and also to have a battery replaced. They replac few weeks. I took the car to JC Lewis Ford to see about having the air conditioning system looked at and also to have a battery replaced. They replaced the battery (charing me a $20 installation charge that they never mentioned in their price quote). I also had a blinker light replaced for $18 which is outrageous. For ~$94 they looked at my air conditioner and determined I needed a whole new system (stating my compressor was bad and that some tube to the air conditioner was plugged up) and that the estimated cost would be $1800. To their credit, when I complained about the costs of the services I had done on the car, they lowered the charge to look at the air conditioner by half. When I inquired about lowering the cost of their estimate for replacing the air conditioning they said they could reduce it by a little. I took the car to another location and the air conditioning estimate is ~$800. Less than half the cost of JC Lewis Ford. More

I would like to commend Bill Thames of J C Lewis Ford Savannah, He has been the most inspirational hard working salesman I have ever worked with. If you ever want to purchase a commercial truck he's th Savannah, He has been the most inspirational hard working salesman I have ever worked with. If you ever want to purchase a commercial truck he's the Man. Call him and he will help you with any request you have. More

Once we expressed interest in the vehicle, Mr. Barr was helpful in providing all the information needed, working with his sales manager and general manager to get us the best deal, and working to satisfy helpful in providing all the information needed, working with his sales manager and general manager to get us the best deal, and working to satisfy our special needs of a tail gate with a step by bringing in another vehicle for exchange. The sales manager and the general manager also called to help ensure we were getting what was needed in our purchasing of the vehicle. James's friendly, positive attitude in working to get us the best price and quality of getting all the necessary items needed on our truck was the reason we made a deal with James at J.C. Lewis Ford. More

Great customer service from my first contact. I called in and asked for sales. I was very quickly transferred to James Barr. I advised him of what I had to trade and what I found on their website. He w in and asked for sales. I was very quickly transferred to James Barr. I advised him of what I had to trade and what I found on their website. He was very professional, helpful, and honest. The customer service that I received from James and Donna (Service Writer) will bring me back to this dealership. Great Job!! More

Awesom experience. Really enjoyed working with these people. Would recommend to all. I really felt cared for. No one tried to pressure me. They made sure I was cared for properly. Not a money hungry dea people. Would recommend to all. I really felt cared for. No one tried to pressure me. They made sure I was cared for properly. Not a money hungry dealership. Very laid back. James Barr was really great. I asked him to find a car for me that I could walk off the lot paying 15000... He came awful close only $44 dollars over! Very satisfied! More

I had a great experience. From the moment we drove onto I had a great experience. From the moment we drove onto the lot, we were greeted by friendly staff.Mr Bill James was our Sales Representative. He was I had a great experience. From the moment we drove onto the lot, we were greeted by friendly staff.Mr Bill James was our Sales Representative. He was a pleasure to work with. I really was pleased with his candor and honesty throughout the process. He made the whole experience a very positive one. Additionally, I was pleased with the the finance personnel. At no time did I feel any pressure to make a purchase. The whole experience was great. More

I had a great experience at JC Lewis Ford. This is the second straight car that I have bought from them. I felt important there and felt like they listened to me and what I wanted to pay. Alberto Tapia, second straight car that I have bought from them. I felt important there and felt like they listened to me and what I wanted to pay. Alberto Tapia, my salesman, was awesome. He is so easy to talk to and so upbeat. He really seemed to enjoy his job. I would recommend Alberto and the JC Lewis team to others. Danielle Black More

We enjoyed our expierence because of the attention we were shown by evryone we met. Alberto work very hard and the GM did his best to make the deal fit our budget and our desires for certain options. w were shown by evryone we met. Alberto work very hard and the GM did his best to make the deal fit our budget and our desires for certain options. we will recomend JC Lewis to all of our friends and family. More

I love Fords I have driven them all my life. The only ford I did not like was the one I traded in. It was a F250 diesel I bought it from JC Lewis it did not get the fuel mileadge I expected. It was a gre ford I did not like was the one I traded in. It was a F250 diesel I bought it from JC Lewis it did not get the fuel mileadge I expected. It was a great truck otherwise. I have got great service from JC Lewis.My new F150 is great an beautiful an Marvin Hirsch is a great salesman an a good guy. He helped me all he could to buy my truck.The reason I put good customer service instead of great was I had to wait awhile on my salesman. There were plenty of salesmen around but I wanted Marvin Hirsch. And now I am happy as a lark. More