
J&L Auto Sales
Tyler, TX

Filter Reviews by Keyword
By Type
Showing 185 reviews
Genuinely the best dealership I've ever been to. If there were an option to choose more than 5 stars then I absolutely would. Jackson was a phenomenal salesman & a huge help. I had gone to several ot If there were an option to choose more than 5 stars then I absolutely would. Jackson was a phenomenal salesman & a huge help. I had gone to several other dealerships looking for my ideal vehicle with no luck at all. It caused me to assume that all car salesmen were only after every penny I had in my bank account, until I found J&L Auto! Their complete sales team was beyond exceptional (Although, I unfortunately didn’t have the pleasure of meeting the star team member Frank The Dog.) Definitely not your average car dealership & I mean that in the BEST way! They won't pressure you & they'll answer all your questions. They speak with you as an actual person, NOT just a customer. They want to help you make sure you're comfortable with your decision and won’t try to sneak on thousands of dollars of unnecessary extras. I would refer any future car buyers to this dealership. Fantastic service! More
Pleasant experience Buying a vehicle is one of the necessary evils of life. But I have to say that it was an absolute pleasure dealing with these great young men! Buying a vehicle is one of the necessary evils of life. But I have to say that it was an absolute pleasure dealing with these great young men! More
Very good experience They did not come at you like vultures, but were available to answer questions when needed. Friendly, seemed to be honest with answers. Paperwork qui They did not come at you like vultures, but were available to answer questions when needed. Friendly, seemed to be honest with answers. Paperwork quick and we were leaving with our new ride. Thanks More
A Car Dealer That You Can Feel Good About Just good people doing a great job. I was in the Automotive Business for 27 Years. Being a GM Service Manager, Parts Manager and Warranty Administrato Just good people doing a great job. I was in the Automotive Business for 27 Years. Being a GM Service Manager, Parts Manager and Warranty Administrator gives me a unique perspective on buying cars. I purchased a 2010 VW Routan from J&L Auto in February. The sales person (Jackson Hukill) answered my questions and provided excellent service in a friendly and professional manner. Three weeks after my purchase, one of the power windows stopped working. During my intial visit, I asked Jackson what happens if something like this occured. He told me that they would repair failures of this matter for 30 days. Keeping in mind that this was a verbal commitment and there was nothing in writing, I telephoned Jackson and requested that it be repaired. Without hesitation he said they would repair it for free. The point of all of this is not only did I get a good deal, I got a Dealership that would stand by their word. Thanks Jackson and everyone at J&L. More
they have awesome vehicles, at fair prices. The vehicles are checked over very well. If there is a problem, they will make it right. I have not dealt with such honest used car guys in quite so The vehicles are checked over very well. If there is a problem, they will make it right. I have not dealt with such honest used car guys in quite some time. They have been in business cince 1975, i think that speaks a lot to their business ethics, i bet they have watch competitors come and go, over the years, and they have stood the test of time. More