J&S Autohaus III

The salesman (Max) said there wasn't any damage to the car, and there was. I asked for a video to confirm, and only a limited one from the outside was sent. There were no instructions of what I needed to car, and there was. I asked for a video to confirm, and only a limited one from the outside was sent. There were no instructions of what I needed to bring, even though I came from out of state. More

Tony was great. He was responsive to my requests and if he did not know the answer to my questions he would get back to me with the answer in a timely manner. He was responsive to my requests and if he did not know the answer to my questions he would get back to me with the answer in a timely manner. More

Probably the easiest car buying experience I’ve ever had! I was able to negotiate without the constant back & forth “have to talk to my manage” nonsense. It was such a pleasant experience. Love my new car! I was able to negotiate without the constant back & forth “have to talk to my manage” nonsense. It was such a pleasant experience. Love my new car! More

The purchase process was fast and easy. My sales agent, Jenny was very helpful and communicative. Ask for Jenny when you are ready for your new car! I look forward to my next purchase fr My sales agent, Jenny was very helpful and communicative. Ask for Jenny when you are ready for your new car! I look forward to my next purchase from J&S Autohause soon!. More

Easy, fair, quality cars, reliable, honest, great staff, conveniently located, friendly, transparent, organized, informative, comfortable conveniently located, friendly, transparent, organized, informative, comfortable More

Great dealership, they always take care of me and my family. This is my 3rd car from them family. This is my 3rd car from them More

I was pleased with the speed and service J&S provided to me as I worked with Justin to purchase a vehicle to be delivered to Minnesota. My first connection was met by an AI bot that had me convinced it was me as I worked with Justin to purchase a vehicle to be delivered to Minnesota. My first connection was met by an AI bot that had me convinced it was a real person. This was positive. The AI bot passed my name along and I got a text from a sales person wondering when we could talk. I gave a few options of times in the next two days and never heard anything back after I texted and called and left voicemails. I ended up just calling the main line which connected me with Justin who was extremely responsive and helpful. Ultimately, Justin hooked me up with a 2022 Challenger, arranged payment and purchase remotely then arranged delivery with a carrier chosen by J&S. One recommendation I would make is that J&S employees use headsets when talking with customers. Whenever I spoke to someone I had difficulty understanding because I was on speaker and there was a lot of background noise/talking. I understand the need for hands free but would recommend headsets to remove the background noise. I rated the delivery low because we did not receive calls from the driver/carrier coordinating a time. We were told the car would arrive Monday but no details of time. We didn't hear anything from the carrier until I asked Justin to reach out to them on our behalf. We were given a time frame at that time. That time frame passed but we finally heard from the driver that he would arrive around 7 PM. At 7:50 PM we called to ask about his arrival and were told he was minutes away. He arrived shortly after 8 PM which made review of the car's quality very difficult since it was completely dark outside. Overall, I would not hesitate to purchase from J&S again and I would recommend them to my friends! More

Serivice was quick and Easy and professional customer service was excellent and efficient thank you. service was excellent and efficient thank you. More

Great collection. Friendly and honest staff. Very easy to work with. Made the buying process simple. Friendly and honest staff. Very easy to work with. Made the buying process simple. More

Best service I have received. Very knowledgeable person helped me. His name is Max. Highly recommended. Very knowledgeable person helped me. His name is Max. Highly recommended. More