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J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Anaheim, CA

4.7
673 Reviews
Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including RAM 1500 and Wrangler Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle. Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate. We are conveniently located in Anaheim Hills, CA, and offer the best selection of new Chrysler, Dodge, Jeep, and Ram vehicles. We also have a great selection of used inventory to peruse through. Our finance department is comprehensive and will help make the process a breeze- you can even calculate our your future payment now on our easy-to-use online tool! Contact us or visit today to learn more. Come in and find out why JSTAR CDJR is your ONLY CHOICE for a new or pre-owned vehicle!
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8200 E Crystal Dr

Anaheim, CA

92807

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Showing 673 reviews

November 12, 2020

I WAS SCAMMED!! ELO GPS AND CILAJET WAS ADDED TO MY PURCHASE CONTRACT WITHOUT MY KNOWLEDGE I ASKED TO HAVE IT REMOVED AND WAS DENIED EVEN THOUGH ITS AN OPTIONAL FEATURE!! More

by yuby44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Merrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

Hello Yuby we are sorry to hear you feel that way. The packages are optional at time of sale. Everything we sale is disclosed and has there own form that discloses what you buy and the cost. When it comes to the gps it is on the retail contract, it is on the precontract disclosure as well as the gps form. We have three separate forms where we obtained you and your husbands signature. We are a family owned dealership that has been open since 1999 and we value good customer service and doing things fair and legal.

Nov 13, 2020 -

yuby44 responded

You stated it comes with the vehicle not that it was OPTIONAL once the contract was signed did we noticed it was OPTIONAL which I asked to have it REMOVED as I DONT WANT IT!! ELO GPS AND CILAJET IS AN OPTIONAL FEATURE...... WHICH CAN BE REMOVED IF I DON'T WANT TO PURCHASE IT!! I asked in good faith to rewrite the contract which you all refused.. SCAMMERS!!! you may be a family owned business who should be put out of business for scamming people.. A DMV INVESTIGATION WILL BE OPEN!!!!!

November 11, 2020

Customer service is unmatched, attentive to all my needs, and followed up, great prices, definitely one of the best dealerships I’ve ever been to. More

by jpurpbusiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelson Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Very professional service and transportation to and from for the appointment. Jay was an amazing advisor who stayed on top of the work for me. More

by ylhsmike311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
November 11, 2020

I met with Jared the owner of J Star he personally handled our transaction. He was very fair with my trade in and he walked me through the rest of the purchase of my new car. Thank you Jared and the More

by jtliii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

My check engine light is already on!!! And they tried to rip me off hoping I wouldn’t notice by an extra 6 thousand dollars!! More

by AMEERICARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelson Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glenn, Billy Armendizo, Monica Porras, Teresa Toomalatai
November 10, 2020

We came to JStar Chrysler Dodge Jeep Ram of Anaheim Hills to purchase a new first car for my son. After visiting 3 other dealerships, we had a car in mind, a price, and a monthly payment we wanted. We explai More

by DAN.CHANEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rizzo
November 09, 2020

great customer service, in and out of the dealership without any hassel, sales deparment was terrific from the sales person to finace manager, very happy More

by dallastyler99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Glenn
November 08, 2020

The service department at J Star quickly diagnosed, and fixed the issue with my vehicle. Jay Ligorria made the experience easy from beginning to end. More

by JDKENT
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
November 06, 2020

Derek Douglas deserves praise and recognition for how he handled my lease. Professionalism, expedience, service - about everything you can ask for. During Covid, purchasing remotely was also a huge benefit. More

by JamesChoe86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
November 05, 2020

Work on my vehicle was good. Customer service was fair. Service advisor Jay was cordial, but has opportunity for growth in the area of being personable. More

by VGARZA97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
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