J Star Chrysler Dodge Jeep Ram of Anaheim Hills

I bought a Jeep from Nick at J Star the other day. I can be hard to satisfy in car deals, but Nick stuck with me and we came to an agreement that satisfied me (and I’m sure made the dealership happy too!). be hard to satisfy in car deals, but Nick stuck with me and we came to an agreement that satisfied me (and I’m sure made the dealership happy too!). I appreciate the no nonsense approach and the responsiveness to my needs and concerns. I’m confident I could call Nick or anybody there tomorrow with a question or concern and have it addressed immediately. I will refer friends if/when they are looking for vehicles. I also dropped off my existing dodge for service and Nacho took care of me. Seems like everything is good there too, but I won’t know for sure until tomorrow. More

I had yet another great experience at Jstar!! Dropped of my 2019 Ram Rebel for its first service. I had some concerns I wanted Jason to check out, and he went out of his way to listen to me. Jason made sure my 2019 Ram Rebel for its first service. I had some concerns I wanted Jason to check out, and he went out of his way to listen to me. Jason made sure everything was checked on my truck and safe to drive. Nacho was also great, overall great customer service at all levels on my interactions. Will continue to bring my truck here and will refer my friends and family. More

J Star is THE BEST DEALERSHIP EVER!! We have, on every occassion, been treated with humor, quick responses, always friendly, smiling, knowledgeable & professional. Nacho, Baylee & Dawn are AWESOME!!! occassion, been treated with humor, quick responses, always friendly, smiling, knowledgeable & professional. Nacho, Baylee & Dawn are AWESOME!!! More

Great Place to do business. Friendly, knowledgeable, helpful. Up front and honest. Work done when promised. I have had terrible experiences at other Jeep dealerships and it is so refreshing to deal w helpful. Up front and honest. Work done when promised. I have had terrible experiences at other Jeep dealerships and it is so refreshing to deal with J Star that I actually look forward to bringing my car in for service. When it is time to buy another Jeep I will not go anywhere else. More

They are absolutely amazing! They found the perfect car for me, it’s a little more than I wanted to spend, but that wasn’t their fault. I am so happy with another great purchase from J-Star! This is my 3rd for me, it’s a little more than I wanted to spend, but that wasn’t their fault. I am so happy with another great purchase from J-Star! This is my 3rd car from them and not the last. Customer for life over here. Jared, Derek, Frank and Chris were all so helpful and wonderful. More

Dawn and Nick were wonderful to work with on the purchase of my used vehicle. The customer service was excellent. (And I do mean EXCELLENT!) All team members at JShaw appeared to be happy and there was not of my used vehicle. The customer service was excellent. (And I do mean EXCELLENT!) All team members at JShaw appeared to be happy and there was not the "used cars salesman" vibe (which I tend to hate!) I will recommend JShaw and will not hesitate to use them in the future. More

Rohail knows what he’s talking about, and totoly changed the car buying experience. It was fun, and just an overall good experience. I’ll recommend him to my friends and family. the car buying experience. It was fun, and just an overall good experience. I’ll recommend him to my friends and family. More

Professionalism along with transparency Dawn was awesome. She worked expeditiously to get me my beautiful car. I have to give a shout out to Tim too!!!! Thanks She worked expeditiously to get me my beautiful car. I have to give a shout out to Tim too!!!! Thanks More

Worse dealership I've ever dealt with. My car was there LITERALLY for almost 2 months getting its radiator replaced. They didn't even give me a loaner. I went almost 2 months without a car. They used the"i LITERALLY for almost 2 months getting its radiator replaced. They didn't even give me a loaner. I went almost 2 months without a car. They used the"it's because of COVID" excuse, so I actually tried to help and found a place that sells my car's radiator (OEM too). Nope. They wouldn't do it. So I finally pickup the car and on the drive home the check engine light comes on. Yep...had to take it back. They allegedly fixed that issue, but on my way home I now have another alarm telling me "I/C Coolant Level Low." Yep, you guessed it... gotta take it back. I gave them a chance to do the honorable thing and take the car back and give me credit towards another vehicle on their lot. Nope...not willing to do the honorable thing. Luckily, California protects consumers in this situation with Lemon Laws. More

Service here is nothing but average. Even with an appointment it always seems to take a while before someone is available to check you in. This last visit, I dropped my car off right at opening 7:30 appointment it always seems to take a while before someone is available to check you in. This last visit, I dropped my car off right at opening 7:30 am. By 3:30 I still hadn’t heard from them for an update on my car. I ended up calling for an update. They said the car was just about ready just needed to be washed. I picked up at 5:30. The car was ready but never got washed. Picking up is always a process here. I waited at the cashier window for at least 10 minutes. Had multiple people see me and walk right by me without even asking if I needed help. I finally tracked someone down who checked me out and then it took over 10 minutes for them to bring the car around (10 mins sounds petty, but I could see my car parked about 100 ft. Away from where I was standing) More