J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Thorough service & great customer service! Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result. More

My service advisor, Harvey, communicated well with us and was very helpful with our warranty work. was very helpful with our warranty work. More

The whole team, there are amazing very communicated with the issues I had and managed to get everything done, quicker than expected, and they even gave me a ride to the restaurant instead of waiting in the the issues I had and managed to get everything done, quicker than expected, and they even gave me a ride to the restaurant instead of waiting in the lobby More

I appreciate Diego for finally installing a part from March 2022. Won't be back March 2022. Won't be back More

Upon pickup, I waited 25-30 minutes for someone to go get my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system be my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system between the service techs and the porters. To top it off, when I drove off I noticed the check engine light was on (which was the whole reason for bringing it in. Thankfully Jay was understanding and helpful in immediately diagnosing the issue, however I will still have to bring my car in again once a part arrives. Overall very frustrating experience More

I called for status and there was no answer. The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overwo The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overworked. More

The owner and the staff are amazing. I would recommend them to anyone. The service is great. I would recommend them to anyone. The service is great. More

Great service did what they said they would do, car was repaired correctly and timely repaired correctly and timely More

Great service, I would highly recommend j star to everyone, from the time you walk in till the time you leave you are treated like you are the most important person to them, I’ll do all my business t everyone, from the time you walk in till the time you leave you are treated like you are the most important person to them, I’ll do all my business there. More

Feels like home at JStar! I first leased and then purchased my 2017 Dodge Challenger from there and have since only gone there for service. They always meet my needs and I alw I first leased and then purchased my 2017 Dodge Challenger from there and have since only gone there for service. They always meet my needs and I always have a positive experience with any service advisor that has ever helped me! Thank you Dallas, Jay, and Nacho! You guys are the best!! More